Stayed for one night in january. Booked on line, arrived and booking not found had to wait whilst it was. Room OK, freezing cold as NO heating was put on, had the other half not known what to do we would have frozen! Shower over bath was lethel once had a curtain now a glass screen that opened outwards onto vanity unit all of 2 inches, couldn't turn shower on had to get reception to come and sort it, he (fully clothed) had to get into the bath to dislodge the shower tap (very stiff). No shower mat need to take own. Went to go out for our evening and had to call again for someone to sort out the safe, it was locked in the open position and had to be reset. They knew we were coming, why were these things not addressed before arrival. Cost £49. bed only. Bed comfy but building works next door started at 7.30am Saturday morning. Ok if you are attending a function and don't want to drive home, but give yourself plenty of time to check in!
- Quality Inn London
- Quality Hotel London
