This hotel is very easy to find and is well signed, it is linked to T5 by a internal corridor and so an easy stroll to and from T5.
There is parking but its expensive so might be wise to negotiate a deal when booking, not sure if they would offer accommodation and holiday parking but it would be very convenient if they did.
The room was very comfortable and had a great nights sleep, there was even a pillow menu!
Complimentary water is a nice touch and media center, so don't forget to bring your cables, not sure if PS3 etc can be plugged in but with checking with reception when booking. Wi Fi access throughout hotel.
Did not eat here as ate in T5 where there was Carluccios and Pub grub, did use the bar and found it quite expensive, but you would expect that in London hotels.
Staff were well trained and attentive and I would definitely stay here again.
Ideal for families, couples, business and those with reduced mobility.

I've stayed in this extremely comfortable and very convenient hotel four or five times since it opened. It's not cheap, but saves the cost and inconvenience of buses, which can mean an all-important extra hour in bed when catching an early flight from T5. The breakfast is excellent and staff have always been courteous and efficient.

I went to the Sofitel for one night during a business conference. This is the best place I ever stayed at for airport access: The lift from the underground car park takes you to the hotel reception level or straight to the terminal 5.
Its a new hotel with modern design throughout. My room was very spacious and tastefully furnished and decorated (I liked the cream leather seats with footstools).
I have marked it 4 out of 5, because i) my shower did not get properly hot in the morning, and ii) the service at breakfast was a little slow for this hotel class.

My wife and I are booking to stay again at the Sofitel, Terminal 5 and we saw that they have just won two “Best Airport Hotel” awards. Well, we’re not surprised because we’ve found them to be consistently superb and clearly deserve the awards.

We have stayed several times since it opened and have found that the team at Sofitel T5 always work hard to make their guests feel at home and relaxed. Our last stay was in July 2011 when were made to feel special from the moment we arrived. The concierge welcomed us, arranged for our bags taken inside and then up to our room. He also let me leave my car just outside whilst we checked in. The lady that checked us in had our reservation ready and we were quickly on our way to our room. The rooms are really comfortable and I am delighted that there is now free WiFi through out the hotel. Why on earth can’t other top flight hotels not do the same?

When I got back from moving my car into the long term car park it was time to eat. We chose the Vivre restaurant where dinner is served with “live cooking a la carte”. This means that you can see the chefs cooking your food to order. It’s a well oiled team that shouts, “Oui Chef!” as your order goes in. I had a fillet steak that, once again, beat most of the French restaurants that I’ve ever eaten in. It was tasty, tender and top quality. Cooked to perfection, just the way I like it.

When staying away from home we quite often have a disturbed night because of being in a strange place. This didn’t happen at the Sofitel T5 because the comfortable bed, together with how the hotel team made us feel so much at home, meant that we slept really well. The next day we made time for breakfast and we were glad that we did. Plenty of airport hotels offer such an awful breakfast that is best not to bother. The Sofitel Heathrow breakfast on the other hand offers an extensive choice where everything is freshly cooked or presented. They seem to only serve a small amount of anything and then replenish it quickly before it runs out. That way you can be sure that what you get is always freshly cooked.

Checking out was easy and we left feeling really refreshed for the long flight ahead of us. Getting to the departures hall is really easy because the Sofitel has its own covered way and dedicated lift that takes you right there. It’s just as easy if you are arriving and want to get to the Sofitel. Go to the dedicated lift and press the “Sofitel” button. You’ll be taken direct to their covered walkway that leads into the hotel. It is a very short walk that's made easier if you put your cases on a trolley.

If you are looking for a little haven away from the bustling crowds at Heathrow then the Sofitel is for you. It’s an excellent hotel with a perfect location.