We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Premier Inn Heathrow Airport - Bath Road

Premier Inn Heathrow Airport - Bath Road – reviews, photos

3.0 of 5
15 Bath Road, Hounslow TW6 2AB, England
Hotel amenities
Premier Inn Heathrow Airport - Bath Road
Ranked #2 of 18 hotels in Hounslow
4.5 of 5 stars 1538 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,538 reviews from our community

What travellers say about this hotel
  • Very good(58)
  • Car park(42)
  • Costa coffee(41)
  • Hoppa bus(35)
  • Great value(24)
  • Next morning(21)
  • Play area(13)
  • Would definitely stay(12)
  • Rooms are clean(12)
  • Double beds(11)
Traveller rating
    779
    537
    133
    57
    32
Only show reviews for Family (426) | Couples (480) | Business (173)
Date Rating
Cardiff, United Kingdom
1 review
“Our company would not recommend any-one to stay at this Premiere Inn.”
1 of 5 stars Reviewed 9 February 2012

Our company booked for trainees for an overnight stay before flying from Heathrow on an International Study Visit early the following morning. Our group arrived at around 10pm to book in and found that Premiere would not process our company debit card payment and that they would have to pay themselves for their rooms. The restaurant was closed. They were told they could have sandwiches, but it would take 15 minutes. After wating 45 minutes they asked about the order and were shouted at by kitchen staff. One of our group left in tears. Another member of our group asked for a receipt for the food and this was refused. He persisted and was given an illegible receipt. He called the manager and received an apology. WE have since tried to arrange our company card payment for the bill. We spent a day trying to phone Premiere and could not get through. The fax we sent by cut and paste from their website was not received. The phone service we eventually received was unhelpful and unsympathetic. We are pretty disgusted at the service overall and would not use this hotel again.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Safer Wales C about Premier Inn Heathrow Airport - Bath Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly Arneja, Manager at Premier Inn Heathrow Airport - Bath Road, responded to this review
12 February 2012
Dear TripAdvisor Member,

Thank you for your review. At Premier Inn (bath Road) our main objective remains to deliver a high level of customer service and I am sorry that we have not lived up to the usual high standards.

I do hope you will take the opportunity to contact me on 0871 527 8508 (option 3) with the details of the incident which will enable us to conduct a full investigation. Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay and look forward to hearing from you.

Kind Regards
Dolly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Good value and quality”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

Stayed over as a family with older children onroute to Heathrow for a next day flight in a cold and snowy February 2012. My experience suggests that this is a well managed effeciently run Inn within this chain. All the staff and cleaners were helpful and pleasant in manner to any request. The facilities are clean and well cared for and very adaquate for a brief stay.It compares well to the more expensive chain Hotels in the area. The only down side it is alittle further away from the airport but the shuttle bus solves this.The nearest Tube station is West Hounslow (4 bus stops or £10-14 by taxi) The breakfast are full value and just what you need to get you up and going. The only down thing was my evening meal was only luke warm (items possibly cooked at different times) i should of asked for this to be reheated,this was my problem.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask StPolo about Premier Inn Heathrow Airport - Bath Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly Arneja, Manager at Premier Inn Heathrow Airport - Bath Road, responded to this review
12 February 2012
Dear Guest,

Thank you very much for your feedback, we are glad that you and your family enjoyed your stay with us and we look forward to welcoming you again in the near future.

Kind regards
Dolly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent Hotel”
4 of 5 stars Reviewed 8 February 2012

Very Clean - stafff really helpful - food excellent and well situated for terminal 4 - good size car park too - easy to find can't complain - I've stayed at other for twice the money and they were poor in comparison - I only hope Premier can keep this standard-

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask auntygin about Premier Inn Heathrow Airport - Bath Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly Arneja, Manager at Premier Inn Heathrow Airport - Bath Road, responded to this review
12 February 2012
Dear TripAdvisor Member,

Thank you for your review. At Premier Inn Bath Road our main objective is to deliver a high level of customer service and standards.

We are very happy that you enjoyed your stay with us and look forward to welcoming you back at Premier Inn Heathrow Bath Road again.


Kind Regards
Dolly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
“Two night stay in Premier Inn Heathrow Airport”
5 of 5 stars Reviewed 8 February 2012

My family and I recently stayed at the Premier Inn, Heathrow Airport (Bath Road) as a base for a theatre weekend. This Premier Inn was outstanding, a fantastic, top quality but reasonably priced hotel, great night's sleep, superb cooked breakfasts and exceptional staff. Would thoroughly recommend it.

Room Tip: Airport view would be good to request if you have interested little ones!
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Louise P about Premier Inn Heathrow Airport - Bath Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Conveniently located, but finding your room can be a form of slow torture!”
3 of 5 stars Reviewed 7 February 2012

Spent a night here due to very early morning flight.

Easy to locate the hotel, however...

Very busy reception desk - if you can do a self service check in this is advised. We, unfortunately, we unable to do so and ended up being sent to the wrong room in completely the wrong wing of the hotel.

When we finally did arrive at our room, it was clean and comfortable, with a good travel cot set up for our 18 month old son.

We can highly rate the sleeping experience; the bed was comfortable and we all slept very well. This was suprising for me as I was expecting to be disturbed by flight path and general bed discomfort; neither of which were a problem.

On balance, the hotel is well located and comfortable; however if you need to engage with the reception staff (rather than the self service system), be prepared to be frustrated!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask TravelHappyMummy about Premier Inn Heathrow Airport - Bath Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly Arneja, Manager at Premier Inn Heathrow Airport - Bath Road, responded to this review
12 February 2012
Dear TripAdvisor Member,

Thank you for taking the time to write the review on your stay with us.

At Premier Inn Heathrow Bath Road, we do value all our guests’ feedback and we take it into consideration.
We are also glad to hear that you had a comfortable night’s sleep and were pleased with the amenities.

We look forward to welcoming you back to the Premier Inn Heathrow Bath Road.

Kind Regards
Dolly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Premier Inn Heathrow Airport - Bath Road also viewed

Sofitel London Heathrow
4.5 of 5 stars 1,453 Reviews
Hounslow, Middlesex
Show Prices ABS:HotelCheckRates-d677803?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton London Heathrow Airport
3.5 of 5 stars 697 Reviews
Hounslow, Middlesex
Show Prices ABS:HotelCheckRates-d193010?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
YOTEL London Heathrow Airport
4 of 5 stars 360 Reviews
Hounslow, Middlesex
Show Prices ABS:HotelCheckRates-d729708?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Hounslow, ranked by popularity »

Been to Premier Inn Heathrow Airport - Bath Road? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Premier Inn Heathrow Airport - Bath Road

  • Premier Inn Hounslow
  • Premier Inn Bath Road
  • Road Travel
  • Premier Travel Inn Heathrow
Address: 15 Bath Road, Hounslow TW6 2AB, England
Price range (per night):* INR4,697 - 7,941

Owners: What's your side of the story?

If you own or manage Premier Inn Heathrow Airport - Bath Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Premier Inn Heathrow Airport - Bath Road
Show the lowest price for this hotel (from our partners)
Show Prices