this hotel is wonderfull room really clean and little touches were lovely bed lovely food was lovely and disco cool had a lovely valentines break and the next day we had a few hours in pool and spa cant fault this hotel please try for yourself you will love it me and husband felt so relaxed we will be staying again x

Less than a stones throw off the M1, the hotel is a traditional stone building with bags of character, well appointed and furnished to a hi standard. The staff throughout we're efficient, very friendly and made our brief stay very enjoyable. Quite a few stairs involved in getting to the main accommodation area across an arched link bridge although there are some disabled accessiblel rooms we passed on the reception level. Our room was spacious, the bed one of most comfortable that We've slept in in recent years and again clean and well maintained, the shower and hot water especially good. Well worth considering for business or pleasure as the is a spa and other recreational facilities. Not overpriced either and great value for money.

Its was one of those experiences the business traveler hates. Arriving in a good mood at night to find they were not expecting you - but no problem as they had plenty of rooms.

Planning to stay for a 2 day business meeting but there computer was down so they could not trace my booking or the company's. So sign a blank piece of paper and hope they will sort out in the morning. Take room key and tramp with 2 heavy bags up 3 flights of stairs and through 3 fire doors - try to open room door. Key does not work - tramp back down stairs and through fire doors again. Explain and get a new key - a word of apology would be nice, instead of the suggestion had I had put the key in correctly! Back up stairs and fire doors, sense of humor failing by now. Retrace steps again and find bar and order food and a drink. Drink is great but food is very uninspiring and indifferent - bar plays most obscure music. Tried to sign for meal - told that I had not checked in yet so couldn't. Show key and car and helpful bar lady trots off to reception and returns saying "their computer is down"!
Kept asking for next 2 days had they switched my bill to the company account to be told no - I think they did eventually.

This is a busy road house hotel close to the motorway and bards are full of business people having informal meetings. They obviously do well but the rooms are tired, the food poor and it all seems very stuck in a rut as far as service is concerned.
I stayed the week before in their hotel in Telford - a much nicer experience - different as chalk and cheese.

The hotel was easy to find, comfortable, affordable and has loads of parking too. My only small gripe was that service at dinner was a little on the slow side. I would stay here again though.