Horrible dated rooms that stink of cigarette smoke.. no plug sockets.. paper thin walls.. metal roller shutter on windows.. ugh, never ever again. its like a really bad motel crossed with a rough block of flats.

Room was dirty, smelt awful, stains on the walls and towells/bedsheets, the tiles in the bathroom were mouldy, motorway right next to it so noisy at night, and there were no plugs, so cannot use things like hair straighteners/laptops/phone chargers. Breakfast was dripping in oil and were v small portions. Dinner menu for restaurant was expensive for a small variety of meals that didn't sound very appealing. The staff were friendly, and I suppose you can't expect great things for £40 a night for 2 people but I do expect clean living space and so would never stay there again.

Booked here because I had a good stay at campanile Glasgow, this hotel was not as good, rooms were dated and in need of decorations, beds were not very comfortable, locations was not the best nor easy to find, rooms were not dirty but because of the dated decor they seemed to be not as clean as expected but I'm sure they were. Staff on the plus side were very friendly and helpful. But at a very cheap £29 B&B rate I guess we couldn't complain.

I have stayed in hotels all over the world including the more rural parts of Bangladesh, Jordan and Iran and have only ever walked out of a hotel once before. This hotel was in a small town on the border of Jordan and Syria and I stuck it for 2 nights before deciding that enough was enough. I can therefore stay that the Campanile Redditch is the worst hotel I have ever visited.

Reception is in the bar/restaurant across the car park from the rooms. The "receptionist" was extremely surly but I checked in and went to the room.

The room was dark, grubby looking and the smell was indescribable. It could have been stale cigarette smoke (in a non-smoking room) but could also have been something much worse. The giveaway was the air freshener (the sort advertised on television for removing bad odours) hidden in the corner behind the television.

I left and drove 20 miles to find another room. I returned the following day and saw the same surly receptionist and complained. He just grunted! I have contacted Campanile and they have ignored my complaint.

The hotel is in the same price range as Travelodge and Premier Inn who are at least a thousand times better. My advice - use them instead.