I suppose this sort of place only suits a certain sort of person; however it wasn't exactly cheap which gave me the initial impression it might be better.
The room was outdated and dusty- i hate to think how the owners live if their rooms are like that. The character of the place compromised by tacky ornaments and sad looking plants.
As for the owners, the genle-man was lovely although not nearly as apologetic as he could have been for our displeasure; and i found whom i am guessing to be his wife and daughter to be fairly rude and abrupt, their attitude being of a moody teenager- and i am not just referring to the daughter!. Perhaps they're not used to the abrasive nature of someone disappointed due to their high standards not being met, although i'm sure many a customer have complained.
The food was nice, and cheered me up a little yet even that was cancelled out my the attitude of those serving it.
I spend a lot of time in swindon and am a big fan of old country pubs but this was by far the most disappointing of my stays anywhere like this. You could do a lot worse, perhaps if you booked a Holiday Inn room in central town, but apart from that, this place was awful.
I shall not be coming back, i'd rather throw my money to the pigs than let the awful women and her daughter spend it on more hideous jewellery.
Room Tip: choose the room 10 miles down the road
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
Thank you for your comments posted Jan 2012 for a stay in Sept. 2011. We are very disappointed that your stay did not match the majority of our guests' feedback and reviews.
I don't remember any negative feedback, but I do assure you that we take any negative or positive reviews seriously and all the points you raised have been tackled.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC