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Holiday Inn Leeds Brighouse – reviews, photos

3.0 of 5
Clifton Village, Brighouse HD6 4HW, England
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Holiday Inn Leeds Brighouse
Holiday Inn Leeds Brighouse
Holiday Inn Leeds Brighouse
Holiday Inn Leeds Brighouse
Holiday Inn Leeds Brighouse
Holiday Inn Leeds Brighouse
Ranked #3 of 4 hotels in Brighouse
4.0 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    25
    45
    13
    9
    3
Date Rating
Hong Kong, China
Top Contributor
55 reviews 55 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Fabulous location , old building, horizontal build... All COULD be so cool if only .. You get a good room and you are lucky to g”
3 of 5 stars Reviewed 2 February 2012

If you ever get room 212 - refuse it upstart
If you have big luggages , dont accept rooms on 2 nd floor
No lift as only 2 storeys
Make sure people at reception hear what you ask or say - all my requestes hit a wall and that s it
Your phone in the room might not work
Tv might jump
Reception might not answer calls
You ask to be looked up in priority club data base and reception could just not care
Best points go only to breakfast team at the restaurant - all were just right and ready to help with a nice smile

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask experiencematter about Holiday Inn Leeds Brighouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review
7 February 2012
Dear Experience Matters,

I write following your recent visit to the Holiday Inn Leeds Brighouse, and would like to thank you for completing an on-line review following your stay with us.

I was sorry to read that you did not fully enjoy the ‘Holiday Inn Experience’ and appreciate your comments. Constructive feedback from our guests is vital in enabling us to monitor and maintain our high levels of guest care and service.

I can assure you that your comments regarding the Reception team have been noted and communicated to our Reception Manager, who will be addressing these matters accordingly.

Within the Hotel we have a total of 43 bedrooms on the ground floor, negating the need for a lift. We are happy, where possible to fulfil any request for a ground floor room.

Thank you for your kind comments regarding our staff in the Restaurant. Please be assured, your comments have been communicated to the whole Hotel Team, who were very pleased to hear such kind words of praise for their level of customer service and attention.

Your views and opinions are central to our efforts, as we never forget that you always have a choice when making future bookings. I very much hope that you will continue to use Holiday Inn and that we will have the pleasure of welcoming you back to the Holiday Inn Leeds Brighouse in the near future.

Thank you again for taking time to register your comments.

Yours Sincerely

Louise Dodd
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chorley lancashire
Senior Contributor
39 reviews 39 reviews
Reviews in 34 cities Reviews in 34 cities
113 helpful votes 113 helpful votes
“Holiday Inn gets it right!”
4 of 5 stars Reviewed 29 January 2012

We booked 2 double rooms due to the £20 offer in January. We were very pleasantly surprised. Both rooms were very smart with all mod cons. Beds were really comfy. The pool and gym were well presented and the staff were pleasant. We would recommend and well done Holiday Inn for a good chain. Many of our friends did the £20 offer in many other Holiday Inns across the country and they all had positive experiences. We did not eat at the hotel as the food was obviously hotel priced and the cheapest bottle of wine was £20. That's where they make their money. We went to the Chef and Brewer pub which is one mile away (The Old Mill) which was superb and well worth a visit. Why did we not give the hotel an excellent rating? - They charge £18 for 24 hours wifi!!!!! The bathroom could have been cleaner - it was not dirty by the way -just soap scum remaining and grout that needed bleaching and why were the fridges locked???Oh and the google map location on the website is wrong - the hotel is closer to the motorway roundabout ... All the same a good hotel ... would recommend.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chorleyreview about Holiday Inn Leeds Brighouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review
7 February 2012
Dear Chorleyreview,

I write following your recent visit to the Holiday Inn Leeds Brighouse, and would like to thank you for completing an on-line review following your stay with us.

I was delighted to read that you enjoyed the ‘Holiday Inn Experience’ and appreciate your comments. Constructive feedback from our guests is vital in enabling us to monitor and maintain our high levels of guest care and service.

Please accept our sincere apologies for the problems you experienced with regards to the cleanliness issues in the room. I can assure you that your comments have been noted and communicated to our Housekeeping Manager, who will be addressing these matters accordingly.

I understand that there are some Hotels that offer “free” Internet, but as I am sure you may have experienced, often these systems are narrow in bandwidth or limited in usage. The system at the Holiday Inn Leeds Brighouse is market leading, providing uncontested bandwidth of 14mb/sec download and a 2 mb/sec upload and, in response to our guests requirements, we have invested a substantial amount of money in the past 18 months in order to deliver an internet solution meeting the needs of our guests for today and tomorrow.

I do hope that we have the chance to welcome you back to the Hotel in the future and would like to make you aware of the Dinner vouchers that are available from Reception offering a two course meal with 2 drinks for £20 or a three course meal with 2 drinks for £25. I do apologise that you were not made aware of this offer at your check in.

Your views and opinions are central to our efforts, as we never forget that you always have a choice when making future bookings.

Many thanks again for taking the time to complete the comment card,

Yours sincerely


Louise Dodd
General Manager
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Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
“Don't use the internet....”
3 of 5 stars Reviewed 21 January 2012

Good bits first: lots of parking, spacious layout. The staff were uniformly excellent.

Okay bits next: the rooms are okay. They are nothing plush, certainly nothing like the latest in design, but they are comfortable and adequate for a night or two. Our room was on the west side of the hotel (a looooooong walk from reception) but had a pleasant view over the dale. Breakfast was distinctly average.

Bad bits: this place has to have the world's most expensive internet. How the hell they can justify £25 for two days' internet is beyond my comprehension. It wouldn't be so bad if it was fast - it isn't (barely 2Mbps). Shameful that they can so blatantly bite (nay, chomp on) the hands that feed them - the business market. I would avoid this hotel in future solely because of this repugnant and blatant gouging. Complaining to the staff only got a reply of "yes, everyone complains about it" Well, then, DO something about it.

The only thing that made that repugnant sting bearable was that I got the room so cheaply.

Room Tip: Ask for a room on the western edge for the best views down the dale.
See more room tips
  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask BarrigntonIsTops about Holiday Inn Leeds Brighouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review
6 February 2012
Dear BarrigntonIsTops,

I write following your recent visit to the Holiday Inn Leeds Brighouse, and would like to thank you for completing an on-line review following your stay with us.

I was sorry to read that you did not fully enjoy the ‘Holiday Inn Experience’ and appreciate your comments. Constructive feedback from our guests is vital in enabling us to monitor and maintain our high levels of guest care and service. I understand that there are some Hotels that offer “free” Internet, but as I am sure you may have experienced, often these systems are narrow in bandwidth or limited in usage. The system at the Holiday Inn Leeds Brighouse is market leading, providing uncontested bandwidth of 14mb/sec download and, in response to our guests requirements, we have invested a substantial amount of money in the past 18 months in order to deliver an internet solution meeting the needs of our guests for today and tomorrow.

Your views and opinions are central to our efforts, as we never forget that you always have a choice when making future bookings. I very much hope that you will continue to use Holiday Inn and that we will have the pleasure of welcoming you back to the Holiday Inn Leeds Brighouse in the near future.

Thank you again for taking time to register your comments.

Yours sincerely

Louise Dodd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Excellent room - very plesantly surprised”
4 of 5 stars Reviewed 19 January 2012

Enormous room, which was in really good condition. Arrived late, so didn't try bar or restaurant. Room service was a little disappointing, though maybe the club sandwich was the wrong choice. An accompanying glass of wine was very expensive for a run of the mill chilean cabernet sauvignon.

That said the room quality more than made up, and the breakfast was decent.

I will be back.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask DPF57 about Holiday Inn Leeds Brighouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review
6 February 2012
Dear DPF57,

I write following your recent visit to the Holiday Inn Leeds Brighouse, and would like to thank you for completing an On-line review following your stay with us.

Thank you for your kind comments regarding our hotel, they have been communicated to the whole Hotel team.

Your comments regarding the price of the drinks in the bar are very much appreciated and I have passed these onto the Food and Beverage Team at our Head office in Denham for consideration when they next review our prices.

Constructive feedback from our guests is vital in enabling us to monitor and maintain our high levels of guest care and service.

We are glad you enjoyed your stay with us and very much look forward to being of service to you again in the future.

Yours sincerely

Louise Dodd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“New Years Eve”
4 of 5 stars Reviewed 16 January 2012

After another hotel in the Bramhope area of Leeds let us down, we re-booked our new years eve stopover and celebrations at this hotel only ten days before the event.
What a fantastic time we had. Every member of staff we dealt with when booking and every member of staff we came across during our stay were, without exception, helpful, warm and friendly,professional and immaculately turned out. A credit to the Holiday Inn Chain. We booked a family room for ourselves and two young teenage daughters and everyone was happy with the room and facilities! The Meal and New Year celebrations were the best we've experienced and the 2 other families with us agreed. The DJ was especially good managing to keep all ages happy! Would highly recommend. Will definitely visit again.

Room Tip: We had ground floor family room. Large, light and airy. No complaints.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask amanda p about Holiday Inn Leeds Brighouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review
6 February 2012
Dear Amanda P,

I write following your recent visit to the Holiday Inn Leeds Brighouse, and would like to thank you for completing an on-line review following your stay with us.

Thank you for your kind comments regarding our hotel and staff. Please be assured, your comments have been communicated to the whole Hotel Team, who were very pleased to hear such kind words of praise for their level of customer service.

Constructive feedback from our guests is vital in enabling us to monitor and maintain our high levels of guest care and service.

We are glad you enjoyed your stay with us and very much look forward to being of service to you again in the future.

Assuring you of my personal attention at all times.


Yours sincerely


Louise Dodd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Leeds Brighouse

  • Holiday Inn Brighouse
  • Brighouse Holiday Inn
Address: Clifton Village, Brighouse HD6 4HW, England
Price range (per night):* INR3,747 - 7,381

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