Just checked out of here after a two night stay and I'm not all that impressed. Checking in was ok since I arrived about 13:30 and check in is suppose to be at 14:00 they did not let me check in until then, a courtesy drink or some would have been nice for waiting but whatever. After checking in I did not really speak to anyone from the hotel until brackfast time which they people serving it hesitated to give me since breakfast is from 06:00 to 09:00, I showed up at 08:035 or so, breakfast was not even that good, it actually sucked. After breakfast I went for a quick walk around town and when I get back there was two people from reception waiting for me outside my door to tell me that they had only charged me for one night stay and not two like it was suppose to be " honest mistake maybe" but they could have been a little bit more discreet in my opinion. In regards to the room, well I expected a king size bed since I asked for a room for a couple, pillows were very small, bed honestly very uncomfortable, there was a bar by the pool but never opened, reception staff don't even say hi when u come in. To me the nicest guy w the night door guy, really nice. I don't know but usually when ur in a touristy place the reception stafff suggest places and things to do and they're more friendly. I will have to check out other hotels next time before I stay at Gran Oceano.
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