This hotel was the only disappointment during our visit to Nicaragua in November, 2011. The place has gone to seed and NO maintanence has been performed in many months. The road to the hotel was almost impassable and looked like something out of Jurassic Park. The dining room was closed, permanently, and the rooms were unsafe: Our apartment had a stove with the propane gas tank stored underneath the counter top, RIGHT NEXT TO THE OVEN!! Can you spell FIREBALL?? Numerous other plumbing and electrical conditions would be code violations anywhere on earth. Plus, no towels and NO HOT WATER!! We left immediately and stayed at Hotel Victoriana which was lovely.
Mike & Barbara, New York, NY
Room Tip: Avoid this place at all costs!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 February 2012
Dear Mike & Barbara:
I am sad to read Parque Maritimo el Coco was your only disappointment during your visit to Nicaragua. At the moment is it difficult for me to find your reservation and look how it was done. I would like to know if the Reservation staff informed you about the road condition, the restaurant and some areas of the hotel closed by maintenance. Obviously it is a dirt road and during raining season (from July to November) is it only accessible by a 4x4 vehicle. We also did some maintenance to the restaurant (change palapa roof) and to the water and electrical system on all houses on November. We always perform the maintenance on November when the raining season has ended. If the reservation staff did not informed you about these, I apologies for it. Unfortunately there isn’t anything I can do right now.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC