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Residence Inn Philadelphia Willow Grove – reviews, photos

3.0 of 5
3 Walnut Grove Drive, Horsham, PA 19044
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Residence Inn Philadelphia Willow Grove
Residence Inn Philadelphia Willow Grove
Residence Inn Philadelphia Willow Grove
Residence Inn Philadelphia Willow Grove
Residence Inn Philadelphia Willow Grove
Residence Inn Philadelphia Willow Grove
Ranked #1 of 6 hotels in Horsham
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    9
    11
    2
    3
    1
Date Rating
PA
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
“Great breakfast, clean rooms”
4 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

My wife and I stayed at Marriott's Residence Inn while visiting family in Horsham, PA. We had a very positive experience - the check in/out was a breeze, the room (a suite with a full kitchen) was clean with a very comfortable queen size bed, large modern flat-screen TV, easy free internet access, etc. Complimentary breakfast was excellent with hot items (eggs, bacon, sausage), yogurt, fruit, pancakes, etc.

The only warning is this Marriott does not look like your "typical" Marriott - the buildings are 2-stories, and it is situated in the middle of a sprawling business park. This location is very quiet. Unless you have a GPS, you may have trouble finding it.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask akory99 about Residence Inn Philadelphia Willow Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
“Loved it”
5 of 5 stars Reviewed 17 October 2011

Stayed here for one night while visiting our daughter at her university. This is a lovely property, with nicely decorated, modern and comfortable rooms. There was a fireplace in the living room area and a nice, well-equipped kitchen with a pretty large fridge. Even though we weren't there for long, we liked having all the extra space in our studio room. The king-sized bed was harder than we prefer but not terrible. One little thing - when I made my reservation I was asked to choose what kind of pillows I wanted, and I chose foam. However, we had some squishy down ones instead. I didn't bother to ask for them to be changed. As far as service, we only dealt with the front desk staff, a young man who was pleasant and efficient. The bill was at the door the next morning and it was accurate. The location is great, the grounds are attractive and although we had plans to go elsewhere for breakfast, I think we could have managed okay with the one provided. We would definitely stay there again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TDG about Residence Inn Philadelphia Willow Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Typical Residence Inn....that's a good thing”
5 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

This Residence Inn is like the numerous others where I have stayed. It was clean, the hotel staff was excellent, and I could count on breakfast and the usual afternoon meals when I returned from work. It was undergoing some construction when I stayed there, but I hardly noticed. If you are in the Willow Grove/Horsham area, you can't go wrong with this hotel.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nuristanoply about Residence Inn Philadelphia Willow Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review
5 October 2011
Thank you for staying with us and your recommendation. As you indicated, we recently completed a total renovation of our rooms and public space and hope you will be back to see the final results. I was happy to hear that our staff took good care of you and you were able to participate in both our breakfasts and evening socials.
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1 review
“House keeping steals!!!!!! Take valuables with you!”
1 of 5 stars Reviewed 3 September 2011 via mobile

This place is nice and clean but beware if you leave any valuables in your room and house keeping comes in they will be taken. My wife's wedding ring was STLOEN by house keeping. My family and I searched the entire room knowing full well the wedding ring should've been on the night stand. I walked over to the front desk to ask if there was a possibility that they could've maybe placed somewhere safe for us and the response I got by the girl at the front desk was: "anything left on tables, night stands or anywhere in the room is not touched or moved". To make a long story short, house keeping is gone by 3pm and also is the manager. If you report something wrong they will get mad at you and deny that anything like can happen here. Guess this GODS hotel.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dougierules about Residence Inn Philadelphia Willow Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review
6 September 2011
We take great pride in our associates and their honesty. We also respond as soon as possible to any concerns brought to our attention. In this matter, the ring in question was found under the bed after the guest checked out during our routine Housekeeping service. It was returned to the owner at the hotel's expense via Federal Express that same day.
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Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
“Unexpected Travel, Really nice property”
4 of 5 stars Reviewed 1 September 2011

Stayed here for one night on business. I had to make an unexpected trip to Horsham PA and the proeprty was great. They had a social hour with complimentary beer, and snacks, and although they did put the WII up -it was mostly used by little kids (who did also trip on the wires and bring it down from the mantel to the floor -so I'm not sure that'll still be available on Monday nights). The rooms were entirely updated -great TV, kitchen was stylish. Internet was a little sluggish, bathroom was basic but clean and I don't think they had WIFI as my laptop needed to be plugged in to get on line. Because the rooms are more like apartments the outer area where all 4 units come together can be loud -even in your room with the door shut. This wasn't really a problem, just something I noticed.
We had dinner at Otto's Brauhaus -a german place- it was EXCELLENT can't recommend it more highly!

Room Tip: I think an upper unit would have less noise, as these are like Garden Style apartments
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Windsor999 about Residence Inn Philadelphia Willow Grove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review
13 September 2011
We are glad that you enjoyed your recent stay with us and hope to see you again in the future (this time as a planned trip). I have shared your observation regarding the location of the Wii equipment with our Social staff and we will make the necessary changes to ensure the safety of our guests. Although we currently do not have WiFi capabilities in our guest rooms, we are working to install new equipment within the next few weeks and should have WiFi throughout the property. On your next visit, please note in your reservation your preference for a 2nd floor room, and we will do our best to accomodate your request.

Thank you for staying with us.
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Additional Information about Residence Inn Philadelphia Willow Grove

  • Residence Inn Horsham
  • Horsham Residence Inn
Address: 3 Walnut Grove Drive, Horsham, PA 19044
Price range (per night):* INR9,003 - 18,286

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