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Milton Motel – reviews, photos

2.0 of 5
1733 East Chocolate Ave., Hershey, PA 17033
Hotel amenities
Milton Motel
Ranked #14 of 23 hotels in Hershey
3.0 of 5 stars 128 Reviews
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128 reviews from our community

    Trip type
Traveller rating
    27
    33
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Date Rating
Maryland
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Questionable Motel”
2 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

My wife and I stayed at the Milton for 4 nights around Thanksgiving. The room was inexpensive (we paid $55 a night), which I'm sure is part of its attraction. Also it is conveniently located.

We were given, what was claimed to be, one of their nicer rooms, which was quite spacious. It had a coffee maker, a microwave, and a refrigerator. It also had Direct TV, which was great but there was no channel listing (lots and lots of channels). That was somewhat inconvenient.

We were reasonably pleased with our stay. The staff, primarily asst mgr/maintenance man, Bill, was extremely cordial and. helpful. There was a nice restaurant (Dukes) located next door.

We often stay at the less-expensive motels on our short trips, as long as they have a microwave, a refrigerator, and a TV. Typically I rate the non-upscale motels with 3 stars.

In this case, however my rating is 2 stars. I did state that we were reasonably pleased, but I sensed that getting a decent room is somewhat the luck of the draw. The motel advertised WiFi in some rooms (we neither requested nor provided with WiFi), but while we were there others had a hard time getting it to work. I also overheard a complaint about loss of power in one room.

Regarding our room, there were no major problems, but a lot of small niggling ones. The interior was a little bit shabby, the bathroom sink barely drained at all, the refrigerator was not quite cool enough (control broken off), the heater would not turn on and off automatically (just manually), there were no extra blankets in the room, and the amount of hot water available for shower seemed to depend on guest demand (need a larger hot water heater)

In short, the hotel needs further renovation.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardenwich, Manager at Milton Motel, responded to this review
3 December 2011
Thank you for your feed back. We regrett that we could not make your stay more pleasant although we did not hear any complaints from you except for the poor internet signals. Well, that has already been taken care of. We are in the process of some remodelling as we haven't had chance during busy summer. We will keep maintaining the place & will make sure to keep it clean comfortable & affordable for our guests.

Management
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Long Island, NY
1 review
2 helpful votes 2 helpful votes
“What a Snow Job!”
1 of 5 stars Reviewed 8 November 2011
2
people found this review helpful

I'd like to start by saying that I stayed here a couple years back. It is a budget motel but served it's purpose enough that I recommended it to 5 families in my neighborhood when we planned our trip to Hershey Park for the weekend of Oct 29, 2011. Unfoirtunately, a nor'easter blanketed much of Pa and NJ with as much as 17" of snow resulting in the closing of Hershey Park. In anticipation of this snow storm I contacted Hershey Park which said if there was snow coverage, the park would in fact be closed. Myself and the other families immediately contacted the Motel on the 28th to request that we be given the courtesy of visiting in the early spring. ( we didnt want our money back just a future visit when the park opened in the spring) Our calls were met by an answering machine and never returned. My husband contacted the hotel on the morning of and spoke to a gentlemen to ensure that they knew we would not be visiting and inquired about our request for a future stay. He stated that he would have to discuss it with management and would get back to us. Well after nearly two weeks, we once again contacted them and were told by the woman claiming to be the proprietor/manager that they would not make good on our request (our resv was paid through a reservation web-site and pre-paid. They were very gracious and said they would make good on the Refund if the motel agreed). She said we should have called 24 hrs prior because she lost business and could have used the rooms. When I said we had and were forwarded to a machine she had no reply. As for using the rooms, a lie as there was still availability the day prior and the knew by 9am October 29th that we were not coming. As I told the wonderful woman that I spoke to at the Milton Motel, we five families will never use their property again and will tell everyone we know on every travel blog we can not to waste their money or time on a greedy business with terrible management and an unforgiving cancellation policy even under the circumstances. If you value your money, hold on to it and spend it elsewhere!

Stayed October 2011, travelled with family
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Gardenwich, Manager at Milton Motel, responded to this review
15 November 2011
We are not happy to learn this as our guests made reservations thru other reservaton website.. We received phone calls in the morning to cancel the reservatons for the sameday.Our cancellation policy is 24 hours prior to arrival date. We all knew that snow was in the forcast for that particular day and our guests did not cancel their reservations a day before. We offered the credit towards their next stay as a hotel courtesy. They also threatened desk clerk that if refund is not issued, they will write on Tripadvisor. We are still offering them credit towards their next stay...we regret that they do not want to accept our offer. We value all our guests & will always take a good care ....

Thanks
Milton Motel Hershey
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Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Clean room located 1 mile from Chocolate factory area”
4 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

I was in town for a high school reunion. I decided to opt for a budget motel and this place fit the bill. It was clean and the staff was friendly. They have wireless internet but unless you sit in the lobby or on the sidewalk outside your room, you might not get a decent signal. The bed and bath areas were clean, and the bed was comfortable. I would stay here again. They do offer a breakfast, but I did not have that. I did have a fridge and microwave in my room and I used them instead. If you want a place that is SUPER MODERN, stay at one of the chain hotels that you can pay 3 or 4 times more for per night. If you are looking for a decent place to sleep at a good price and you are going to be out enjoying the area until bedtime, then this may be the place for you.

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smithfield, Rhode Island
1 review
“Awful cancelation policy”
2 of 5 stars Reviewed 1 November 2011

Called the motel the morning of our one-day, October 28th stay, booked in early September, and requested a cancelation and refund as we had just heard there was a big weather system coming their way. It turned out to be a "nor'easter" that dumped 10" of snow on Harrisburg and went up to northern New England (October 29th). I was told to call Booking.com and they were very gracious but said it was up to the motel. Needless to say, they charged us for the room. We were lucky to leave the area on Friday before the storm hit and arrived home (RI) that night.

If you're looking for an inexpensive motel with a good cancellation policy find something else. We have never canceled a room before but did expect some consideration given the circumstances. The night before we stayed at an Econo Lodge off I-81 at Rte. 39 about six miles from Hershey and were very pleased. Price for Thursday night was only a few dollars more than the Milton and they would have canceled the second night without a problem.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
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sugarbop
2 reviews
“Horrible!!!!”
1 of 5 stars Reviewed 10 October 2011

My boyfriend and I chose to stay here. WHAT A MISTAKE. We got in late, around 8-8:30pm. We decided to upgrade to a "suite" for a very small increase in price. Well, this was no suite. Holes, in the sheets, curtains falling off, a toilet that didn't hardly flush, small bed and just an overall GROSS atmosphere. So disgusting, I slept in my boyfriend's hoodie because i didn't want to cuddle up in the sheets. But, this wasn't even the worst part. The worst part was waking up in the morning to get dressed and being greeted by a myriad of different bugs. I killed 3 different types of bugs (one which flew out of the toilet) within an hour. The most terrifying was the creepy looking bugs, called Stinkbugs, there were 2 just sitting on the bathroom counter. There are about the size of a quater and just look scary (Google them, you'll see). My boyfriend went downstairs, complained and they, they gave us a different room. It was cleaner and no bugs, but still kinda dirty looking. Bottom line we will never stay here again!!! Last time we stayed in Hershey, we stayed at a place called Chocolatetown Motel, which is right across the street, not fancy and hardly any amenities, but VERY clean. The Milton Motel is a horrible, disgusting place and I will never stay there again and would not recommend it to anyone.

Room Tip: If you do stay here, DO NOT stay in a suite. It is not worth the extra money.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardenwich, Manager at Milton Motel, responded to this review
28 October 2011
With great respect to our guests , we are not aware of this particular guests as we never heard any complaints like this before. We do not recall any incident or change of rooms taken place by any guests. Our rooms are inspected thoroughly after house keepings. The guests DO NOT reveal their names & so we can not confirm if anybody stayed here had such problem. We would regret & compensate our guests in the situation like that.
Most of our suites are rented more frequently than regular guest rooms & we are sure to have heard more reviews or complaints on Tripadvisors like this but that is NOT so. In any case we will make sure to have all our guests rooms are more frequently checked to meet the expectations of our guests.

Thanks
The Management
The Milton Motel Hershey
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Additional Information about Milton Motel

  • Milton Hotel Hershey
  • Milton Motel Hershey
Address: 1733 East Chocolate Ave., Hershey, PA 17033
Price range (per night):* INR2,349 - 7,549

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