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The Lodge at Woodloch – reviews, photos

109 River Birch Lane, Route 590 East, RR1, Hawley, PA 18428
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The Lodge at Woodloch
Ranked #1 of 10 hotels in Hawley
4.5 of 5 stars 235 Reviews
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235 reviews from our community

What travellers say about this hotel
  • SPA FACILITIES(8)
  • Hot tub(7)
  • Whisper lounge(6)
  • Very nice(4)
  • Eucalyptus Steam(4)
  • Dining room(4)
  • Fire pits(4)
  • Yoga classes(4)
  • Will definitely go(3)
  • Indoor pool(3)
Traveller rating
    185
    33
    12
    0
    5
Only show reviews for Family (24) | Couples (114) | Business (5)
Date Rating
New York City, New York
1 review
“Relaxing and Easy Getaway”
5 of 5 stars Reviewed 13 February 2012

I don't usually write reviews, but I had such a great time that I really want to share. (Plus, I depend so much on the review of others, I want to give back some. I'll try to be brief.)

The pros:
1. The staff is incredibly accomodating, attentive, and genuinely nice -- everyone from my daily hike guides (Jessie (very knowledgeable) and John) and the dining staff (Mallory and the pastry chef - both very sweet) to the spa concierge (poor Diane who picked up my panicked calls when I thought I was lost) and fitness trainers and therapist (Rachel -- very strong hands!).
2. My room was clean and quiet. The facilities are well maintained and one of the best I've been at, even for a Manhattanite. (Lodge is only 5 years old so everything is pretty new). Hot tubs (yes, there are 3!) all heavenly.
3. Food was overall excellent, though some dishes seemed to miss.
4. The offered activities ensure that your stay will not be boring -- outdoor (hiking, biking, geo-cashing), fitness (boot camp, cardio fitness), indoor (painting, cooking, wine tasting).
5. No tipping. Seems like a little thing, but a big plus for me because I am always worried -- should I tip? am I being rude? how much do I tip? I can't do the math. I only have $20 bills.

Basically, from the moment you step in, you feel totally relaxed that you don't have to worry about a thing. You can spend a day sitting at the outdoor fire or indoor library/lounges (I counted more than half a dozen fireplaces) or getting pampered at the spa or do nothing. The whole place feels like your vacation home nestled in the rustic woods with your own butler and chef. Since there are only 55 rooms (and I also went mid-week at low-peak), it never felt cramped or rowdy, and no kids to disturb the peace.

The cons:
1. The location is very rural and notwithstanding website directions, I had a slightly tough time because road signs can be hard to figure out (especially driving at night), and private roads means no GPS help.
2. This place is not cheap. Be prepared to shell out at least $200 for spa treatments.
3. Other than the Lodge, there isn't much in the town/area to do or see.
4. Many guests were walking around and dining in bathrobes. Didn't really bother me, but a little weird to see in public.

But I'm picking on little things. My stay was, in sum, really wonderful and I would highly recommend this place.

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Youneedtogo about The Lodge at Woodloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie Fox, Manager at The Lodge at Woodloch, responded to this review
18 February 2012
Dear Youneedtogo,

Thank you for your review, and for pointing out so many positive aspects of your stay with us. I am especially glad that you mentioned the "no tipping" policy as well. It is nice to be able to step out of your car on arrival and not have to worry about any of that. As you and many other reviewers have mentioned, our staff is very accommodating. We try 110% to accommodate each and every guest request. Thank you for noticing! Our rural location is one of our greatest strengths, because it truly allows you to get away from the hectic day-to-day routine; despite some winding roads to get here, the journey is a picturesque one. Once you are here, as you were able to experience, the Lodge is "the" destination, and that has been our goal since we opened in 2006. Being able to sit by the fire in your robe, as if you were at home, is a significant "plus" for many. I do hope that it didn't make you too uncomfortable, or that you felt as though you had to wear your robe. We can't thank you enough for your wonderful review, and we look forward to welcoming you back again!
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Port Washington, New York
1 review
“has everything you could want in a spa resort”
5 of 5 stars Reviewed 13 February 2012

This was a last minute decision to take my two adult daughters for a weekend. I have been to many spa resorts and this one was right up there with the best. the service was really perfect- every detail, right up to the food presentation and delivery of my car as I walked to the front dooor. The building and amenities were great, and the amount of class choices was perfect. Even though there were more couples here than I have seen at other spas, it was not uncomfortable and the atmosphere remained informal. One word to the wise, dont drive there in the dark- we could not believe the long winding scary backroad conditions at night. But once we were there it was all worth it!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susan k about The Lodge at Woodloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie Fox, Manager at The Lodge at Woodloch, responded to this review
25 February 2012
Dear Susan k,

Thank you for sharing your feedback with us! It is an honor to hear that you would rate us among the best spas you have visited. We have found that we are a great destination for solo travelers, women traveling together, and couples - there is something here for everyone to choose from. I can certainly appreciate your concern with driving some of the country roads at night to get here - should you want us to pick you up next time, just let us know. We are offering door to door service (for a fee) to and from Manhattan and surrounding areas. It can ease the stress of having to worry about traffic, renting a car, and dealing with any weather that Mother Nature may throw our way. We look forward to welcoming you back in the near future.
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West Chester, Pennsylvania, United States
1 review
“An Oasis in upstate PA”
5 of 5 stars Reviewed 12 February 2012

Our first visit to the Lodge at Woodloch. Our plans were made at the last minute to get away for Valentine's Day. The overall experience in Woodloch was one of perfection. Everyone is in customer service mode "all of the time". Anything you need - just ask. That is just the start. The facility is immaculate. The rooms are very nice size and their rooms are all very modern and up to date. Anywhere you go, you can get towels, robes or amenities. I commented to the SPA representative - that I don't know how they keep up with replenishing and keeping the facility clean. As soon as you exit the shower rooms (which are all individual rooms with large showers and all the bath products required) there would be someone inside the room - sanitizing, wiping down the glass showers and replenishing the towels and cleaning the floors. But the funny thing was that I never really saw anyone doing it (they always kept the doors shut and were discreet. the facilities were amazing - with sauna's, whirlpools, outside hottubs, inside pools etc. There was also a list of services or classes to attend each day - which were included in the price. Everything from cooking demos to yoga, meditation, cardio etc. My only issue was that I didn't plan my day well before I came to the Lodge. So although I had a great time and experienced everything - I think I will plan my day a little more next time. Food was excellent. Breakfast and Lunch were part buffet, part menu. All items were healthy and delicious. Portion sizes were what they should be...... not triple sized - but we never walked away hungry. Dinners were served seated and typically had five courses - some edamame first, some small chef bite (like cucumber with hummus), an appetizer, salad and entree. We had wonderful meals each time with a wide range of options at dinner including Filet Mignon. You need to book dinner reservations - which I recommend around 7pm if you can. Anything later, and you might be napping !!! There are schedules posted everywhere, a fire pit on the back patio which was used heavily in the evening when we were there. We met some wonderful people - just minutes away from our home town. Everyone was friendly - and SPA ready !!! Numerous special guests were at the facility during our visit including a couples yoga expert, an herb specialist and all of the experts in yoga/spinning etc. Lastly, the SPA is heaven. I personally did a sports massage and walked away feeling wonderful. All of the technicians were knowledgeable and friendly - with the majority of the people we met having 2 - 4 services during the weekend. And there were plenty of people working to accommodate. I wouldn't recommend waiting until the last minute to book, but sometimes you can get lucky. Lastly the staff upon entering - valet, reception and housekeeping were extremely helpful and gracious. Our valet even ran to get our car because it was cold out and he saw us waiting outside. The nice part is all costs are included (including gratuities). Extras are for services, alcohol and wine tasting. But what you think might look pricey when you first evaluate turns out to be a heck of a bargin. The facility is worth every penny.....

Room Tip: We were on the third floor overlooking the lake. They were extremely quiet but also a little warm...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lori S about The Lodge at Woodloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“...still a delightful escape....”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

..just a little disappointed this time.....we usually try to get there for an overnight say every two to three months.....this last visit, however, seemed a little different.....The spa, rooms and service were right on the money, however the food was a little off......generally a "10".....this time, perhaps an "8".....not sure why......

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Susan W about The Lodge at Woodloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie Fox, Manager at The Lodge at Woodloch, responded to this review
24 February 2012
Dear Susan W,

Thank you very much for your review. I am pleased to hear that you are such a frequent guest of The Lodge, and that in most areas, this past stay lived up to your expectations. Because the food quality is such an important part of the experience here, I am very sorry that you felt as though it wasn't at its best. If you have any specific examples of what was different this time around, please let me know; we take your feedback very seriously and will do everything we can to address any concerns you have. Thank you for choosing to stay with us again at The Lodge at Woodloch. We hope to welcome you back soon.
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VA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“A Nice Weekend Getaway”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

My husband and I returned yesterday from a weekend stay. It was an overall nice experience. As others have said, the initial welcoming from the valet/front desk was perfect. We spent about an hour relaxing and then went to the spa for our first treatment of the weekend. My husband and I have had many massages in our lives and we both agreed that our massages left quite a bit to be desired. The therapist I had left me wondering if she had any formal training... the same moves over and over and over. Once I let that experience (and about $200) go, I was able to enjoy the rest of the weekend. The food was very tasty and the dining service quite attentive. The live music each night was a wonderful touch! All in all a relaxing, pampering weekend.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MyDogCiara about The Lodge at Woodloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie Fox, Manager at The Lodge at Woodloch, responded to this review
24 February 2012
Dear MyDogCiara,

Thank you for taking the time to write about your stay with us. The initial welcome is very important, so I am glad to hear that you, and several others have found it to be a nice start to your relaxing weekend. We appreciate the compliments on other areas of your stay, especially the food and quality of service. Regarding the massage treatments you had, were you able to speak with our Spa Director prior to leaving? If not, we would welcome that opportunity. We constantly receive accolades regarding our treatment providers, but if there is an area in which we can improve, we certainly want to know. I do encourage you to reach out to me if you feel inclined to do so. Thank you again for your feedback; we do hope to welcome you back in the future.
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Additional Information about The Lodge at Woodloch

  • Hotel At Woodloch
  • Spa At Woodloch
  • Lodge Woodloch
Address: 109 River Birch Lane, Route 590 East, RR1, Hawley, PA 18428
Price range (per night):* INR22,312 - 44,960

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