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Red Roof Inn Harrisburg Hershey – reviews, photos

2.0 of 5
950 Eisenhower Blvd., Harrisburg, PA 17111
Hotel amenities
Red Roof Inn Harrisburg Hershey
Ranked #13 of 48 hotels in Harrisburg
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    28
    14
    3
    8
    8
Date Rating
Levittown, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“"The staff was so so Great! Donna was the Greatest of them All."”
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I stayed at this place two times. The first time I stayed there was in October 2011 and I stayed in January 2012. It is a wonderful place to stay in the area. The price was great, the rooms were so clean, and the stuff was excited. Donna was the front desk people who check me out both times and her friendlyness was so great. Even all the staff was good too. I would stay there again. The hotel is in a good location from a amusement park, shopping area, resturants, and every a couple of malls. Lancaster is only 30 mins away for the outlets, shows,and resturants.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Spinola, front desk gsr at Red Roof Inn Harrisburg Hershey, responded to this review
9 February 2012
We want to thank you so much for the positive response. All of us here want to thank you for choosing us and continuing to come back. We are very happy that we were able to accomodate your needs and it does us a great justice to be acknowledged for our customer service. Donna in particular thanks you and we all look forward to seeing you again.

All of us at Red Roof Inn Harrisburg/Hershey

Cheers
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Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
“What a difference!”
5 of 5 stars Reviewed 6 December 2011 via mobile

You never really know what effect a property general manager has until a hotel undergoes a management change while You are staying there. The new GM, Mike, is just aces! The hotel has undergone a dramatic change under his watch! Organization, cleanliness, staff support, EVERYTHING has been ratcheted up several notches! Bryan, Donna, Drew, Nef, Cindy and the whole staff are just awesome........BUT........Mike is such a pleasant upgrade from what was once here. Also, new flat screen TVs as well.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Michael Spinola, GSR at Red Roof Inn Harrisburg Hershey, responded to this review
24 January 2012
Tom,
It has been great having you as a guest at our location. We all appreciate the positive experiences that you've had and look forward to seeing you and your family again.
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Denver, Colorado
1 review
“Price was right, staff was great!”
5 of 5 stars Reviewed 23 November 2011

I stayed in this hotel for a month and a half in fall of '11. The hotel is very affordably for the area. The staff is friendly. Rooms are clean and well kept. Roberta the housekeeper simply outshines with service and attention to the detail. Easy highway access. Good food within walking distance. Laundry across the street. Rooms are a bit smaller in size. Overall, very pleased. Give Gilligan's a try for a nice dinner.

Stayed November 2011, travelled on business
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Michael Spinola, GSR at Red Roof Inn Harrisburg Hershey, responded to this review
24 January 2012
Stuart,
It was real pleasure having you as a guest in our hotel. Your positive attitude was a very unique thing and we hope that everything is well with you. We also hope that your trip was fruitful and that you found what you were looking for. If you are ever in the area again we would consider it an honor to have you as our guest again.

With greatest regards,

The Red Roof Inn Team
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1 review
“Great service in the housekeeper Tricia did a great job on my room.. Thank you”
5 of 5 stars Reviewed 17 November 2011 via mobile

Very satisfied with front desk, housekeeping very polite in trusting

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Michael Spinola, GSR at Red Roof Inn Harrisburg Hershey, responded to this review
24 January 2012
We are very pleased to hear about your positive experience with us. Our housekeeper Tricia appreciates the fact that you recognize her work and we look forward to seeing you again.
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Baltimore
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
“Poor accommodations”
2 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

My husband stayed in this hotel while in the area for a job interview. He booked it because he is going on multiple interviews this month and is looking to save money. The Red Roof Inn provided a room at a lower cost than many hotels in the area. However, my husband decided it is worth it just to pay the extra money to stay in a nicer place. The pictures on the hotel's website are misleading - only the superior/deluxe (most expensive rooms) are pictured. The room my husband stayed in was not as nice. Upon arrival, he realized that the toilet did not work and had to be switched to another room (what is it with this place and the toilets?) In his new room, the alarm clock did not work. Luckily for him, since the walls are thin, he was awoken by the alarm in the uninhabited room next to him that went off continuously at 6:30 am. My husband is not picky when it comes to hotel rooms, but has decided that we will not return to this location.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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John Palmer, General Manager at Red Roof Inn Harrisburg Hershey, responded to this review
17 November 2011
Greetings from Red Roof Inn Harrisburg/Hershey. We want to thank you for choosing us and express our apologies for your unhappy stay. We are in the process of updating many of our features to include the plumbing and were pleased to put you into a room with no issues (alarm clock outstanding). We also want to let you know that the room pictured is a standard double and not a superior. We do have different types of rooms of which some come with a refrigerator and microwave with either a king bed or two full beds and some without.
We appreciate your business and encourage you to give us another chance.

Thank you,
Redroof Inn
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Additional Information about Red Roof Inn Harrisburg Hershey

  • Red Roof Inn Harrisburg
  • Harrisburg Red Roof Inn
Address: 950 Eisenhower Blvd., Harrisburg, PA 17111
Price range (per night):* INR3,411 - 5,256

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