The folks at this hotel REALLY care about your stay. They make you feel comfortable from the moment you check in , to dinner, to directions, check-out - you name it! The one who ALWAYS shines is Mary B in the bar area.She has continued to provide (I have have been traveling the area for work/pleasure for 18 + years) customer service above & beyond what is expected..she knows how to make you feel welcomed after a long day on the road! Thanks Mary for being the very best at what you do!!

cheerful check-in
room available I requested with balcony
any problems - no problem for them to fix

I frequent the hotel often, not for use of overnight stays but for the conference facilities and throughly have enjoyed the meals there. I have found the staff to be very pleasant and helpful. I would enthusiastically recommend the use of this facility to all my friends and family

This is a nearly 40 year old property, built in the old style with very large conference rooms, lots of unused space, etc. I'm not sure when it was last renovated, but there comes a point when renovations don't matter. You can see the paint, on top of the paint, on top of the chipped paint, etc. The hallway rugs are tired and worn and everything just needs to be upgraded. I don't know how much longer this is a viable property before it's either razed and rebuilt or sold to a lower level hotel chain.

I attended a dance competition at the location and stayed overnight. The food is horrific. I know multiple people who returned meals. Garbage cans were overflowing and not emptied. I normally do not stay at Holiday Inn, I'm a Hilton traveler, but was in a pinch and had to stay. It reminds me why I usually do not stay at Holiday Inns.