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Felicita Golf Resort and Spa – reviews, photos

2201 Fishing Creek Valley Road, Harrisburg, PA 17112
Hotel amenities
Felicita Golf Resort and Spa
Ranked #32 of 48 hotels in Harrisburg
3.0 of 5 stars 64 Reviews
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64 reviews from our community

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Date Rating
Harrisburg, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Don't Waste Your Time Or Money”
2 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

My fiance and I wanted to get away and spend a quiet evening together in addtition to having a good dinner. We decided to go with the New Years Eve package at Felicita, well needless to say we should have saved our money. Our room had stinkbugs in it, a light was out that was eventually fixed, the ac/heater was loud and are door was really hard to lock. We then attended the Caberet at the Tavern which was not even full. The service was the worst we have ever had especially since this is a resort, the food was terrible, and we had to wait forever for butter. We left after dinner and informed the waitress that we would be back before 12am. When we returned we were not offered a glass of water or a chance to buy wine or champagne for a toast at midnight. This was disturbing since we had bought a bottle of wine earlier in addition to an appetizer. We get better service when we go to Chili's and other establishments including hotels/motels. We planned on mentioning this to our friends and we will be advising them to chose somewhere else. We were even told we would be called about this and have not beee called. NEVER AGAIN!!!!!!!!!!!

Room Tip: I have no suggestions, my only suggestion would be save your time and money and go somewhere else.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask h b about Felicita Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Longenecker, General Manager at Felicita Golf Resort and Spa, responded to this review
12 April 2012
Felicita is in the center of nature, nestled amongst a beautiful mountainside setting. Most Felicita guests come to experience nature, as well as, our many amenities. Unfortunately, to get this experience, insects, such as, the non-native Stink Bug, are our neighbors ... hardly an infestation as I have seen it described. While we do some preventative controls, we hardly feel comfortable using excesive chemicals, especially in the rooms where you stay. Trust me, Stink Bugs are ugly and have a bad reputation, but they are harmless. The chemicals are much worse for you than the insect itself.

You stayed in January, when it is not effective to apply controls. They were just looking for a warm place, just like you.

Thank you for contributing to Trip Advisor.

Ryan Longenecker, General Manager
The Felicita Mountain Resort and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Main Street, USA
1 review
2 helpful votes 2 helpful votes
“Lovely gardens; shame about the rest”
3 of 5 stars Reviewed 10 October 2011
2
people found this review helpful

I was there from a Friday morning through a Sunday morning for a wedding.

The good: As others have said, the gardens are indeed lovely. I can see why the couple chose them as the setting for the wedding, and the wedding party said they were very pleased with the attention they got from the staff for that. There was a breakfast at the golf club for wedding guests the morning after the wedding, and the staff there were very attentive too.

Unfortunately, that level of attention doesn't seem to carry throughout the resort. We never got any sort of housekeeping service, despite being sure to put the "service please" card on the door and being out of the room in the morning, as the guest info book advised (apparently they only do housekeeping until noon?). No one ever came to the room while we were in it, and there was no evidence of anyone being there while we were out. Bed never got made, towels and toiletries weren't replaced, nothing.

The buildings are old, and I add my review to those mentioning a musty smell. We had to keep the air conditioning going nonstop to deal with the mustiness, and yes, the a/c is very old and very loud. Several guests had problems with no hot water, nonfunctioning toilets, etc.

Continental breakfast could have been better--baked goods were stale (or perhaps not fully thawed?) and the milk was room temperature. Cereal, yogurt, and breakfast bars were fine--it'd be hard to mess that up, though.

At the wedding reception, I heard a lot of guests wondering whether the alcohol available was watered--apparently those who were drinking beverages from the bar felt no effects. The "champagne" seemed closer to white grape juice; it was syrupy and had no carbonation. Wine "service" amounted to a single, meager pour each and no opportunity for a second glass. Wait staff were very young and inexperienced.

The final, huge issue seems to be one that the resort couldn't control: a massive infestation of stinkbugs. They were absolutely everywhere.

Overall, the resort has a very pretty location, but the location can't make up for the shortcomings. I hope the resort has a massive renovation planned soon; I can't see going back there without that.

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Perfect Heatwave Getaway”
4 of 5 stars Reviewed 23 July 2011
2
people found this review helpful

Great, Great location to getaway from heat of the city! My friend and I decided at the last minute during the heatwave of July 2011 to take an overnight trip to get away from the heat and to get pampered at the same time. The atmosphere was so serene; it was great watching the sunrise through the picture window and sitting out on the balcony trying to count the holes on the gold course just below the mountianous horizon. Our spa experience was wonderful! Sue was my massage therapist and she hit all the stressed out areas and I came away feeling like a new person. Tiffany did my friend's massage and he looked more relaxede than I've ever seen him! He raved about the great pedicure he so desperately needed! We we're not ready to head back to the steamy city so we did the mostl sensible thing...stayed another night and enjoyed a beautiful sunset!

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dlow3838 about Felicita Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Longenecker, General Manager at Felicita Golf Resort and Spa, responded to this review
10 April 2012
Thanks for your review. With the unpredictable weather, we may see you earlier than normal for your "Heatwave Getaway". I love that line, I hope you don't have it copyrighted as we may use it for some upcoming promotions.

As always, looking forward to seeing you soon,

Ryan Longenecker
The Felicita Mountain Resort and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
emmee919
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I can't give them NO stars”
1 of 5 stars Reviewed 28 June 2011
3
people found this review helpful

This place is awful. Old, run-down, musty, with a staff that always seems like they would rather be doing something else.
The food is BEYOND awful.
Don't let the good package price lure you in (like it did us). Spend the extra money and go to Hershey.,

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask emmee919 about Felicita Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Longenecker, General Manager at Felicita Golf Resort and Spa, responded to this review
29 June 2011
I apologize for your stay and poor experience. There is no excuse for the poor staff performance. We are in the business of treating guests well not daydreaming about doing something else.

Since you were not specific about the food, I can only comment that it was not our normal fare.

All of these issues will be brought to the attention of the appropriate managers. I thank you for bringing this to my attention.

Ryan Longenecker, General Manager
The Felicita Mountain Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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10 helpful votes 10 helpful votes
“There won't be a next time”
2 of 5 stars Reviewed 27 June 2011
6
people found this review helpful

I decided to surprise my husband for our second anniversary with a quick getaway. My husband works long hours so we didn't arrive to the resort until 6pm Thursday evening. We drove from Maryland. Upon arrival, the check-in was quick, the view was superb and the resort actually appeared larger than it actually was. We stayed in the Hemlock building, room 29. This room opens directly into the woods on ground level. This wasn't too scary until I read the letter in the room that stated there was a problem with unexpected insects. The room itself reminded me of a low budget Hampton Inn room. I am a hotel snob and this was a 1/2 star type of room---my shower curtain was ripped, there were spider webs in my shower, there were missing blinds, only two wash cloths, empty shelves, etc. Nonetheless, I didn't want my husband to see my disappointment. I just watched television until dinner time.

The dinner reservation was at 8. I was told when I booked the spa get-a-way package that was the latest. We arrive at the restaurant and there are two other tables---the rest of the restaurant is empty. The server stated it was the resort's busy season; however, he was lucky to have four tables total that night. The restaurant didn't close until 10 and there were no other reservations after 8. As you can see, we could have had a later reservation.

The food seemed like it was purchased from Sam's Club and reheated; however, we were told it was made fresh daily. The prices were more than fair, but I didn't enjoy my main dish. My Caesar salad and cheesecake were fine.

Upon returning to the room, there was a lightning and thunder storm that triggering the lights to go out. No fun sitting in a room in the mountains with no lights.

Fast forward to morning---after suffering from a night of insomnia due to the dated mattress, I get a call from the front desk (Brandi was her name). "Check-out is at 11am. Can you bring the keys down to the office now. We need to flip that room." I said, " I didn't realize you were at capacity, 40 guests." I was then rudely cut off, "That's not what I said. If you don't have the keys down here in the next 15 minutes I'll charge you for another day." She continued to argue. I sent my husband down to the check-in desk, with the keys. He pleaded with Brandi to let us stay another hour as we hadn't showered yet or finished breakfast from the Grille. She told my husband, "This is a hotel you know? Other people pay for early check-in's and your room happens to be one of them." She was so rude!!! I told my husband to request a refund for the spa service because I was misled. When I booked the package the spa could not accommodate us until 2pm---which means we have NOTHING to do for three hours. Or as Brandi suggested, we could walk the gardens or go to the pool and tennis courts.

My husband and I drove to Harrisburg mall which is 30 minutes away to kill time. The mall is horrible!!! We return to the 'spa' for our massages and pedi's. My husband and I frequent spas. This spa is no Red Door Spa; however, my aesthetician, Janis, was a very pleasant change. Although the services were subpar, they were tolerable.

I thought $399 for an overnight stay, dinner and spa services was an excellent deal. I would have preferred to spend double and have a better experience.

Also, my husband had terrible cellular reception (my iPhone was okay). The “Lodge” Wi-Fi network is a joke!!!

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Queenbabee about Felicita Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Longenecker, General Manager at Felicita Golf Resort and Spa, responded to this review
29 June 2011
There is no excuse for your experience. In no way should an employee ever treat a guest in the manner displayed in your post. That will be dealt with. We are not in the business of treating people poorly.

It seems as though there was an issue in the kitchen over the weekend. Our food is prepared daily and what is shown in your pictures is not a representation of our fare.

I cannot blame you for not wanting to return. If you want to continue this conversation, please contact me. Your feedback will be put to good use.

Ryan Longenecker, General Manager
Felicita Mountain Resort
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Additional Information about Felicita Golf Resort and Spa

  • Felicita Hotel Harrisburg
  • Felicita Resort Harrisburg
Address: 2201 Fishing Creek Valley Road, Harrisburg, PA 17112
Price range (per night):* INR8,612 - 8,724

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