This is our 3rd year travelling to this hotel after returning home from this trip i received the visa bill and noticed that the hotel had charged us an additional $81.46 on top of the room charge. I called the hotel to enquire about the charge , the woman that answered informed me that it was to cover the pillows i had stollen. I explained to the woman that i had brought my own pillow case covers to avoid having to sleep on the hotels. This was due to the bed bug scare i had read about the hotel having in the summer. The woman informed me that the manager was not in and, and to try back tomorrow . After trying the third time and still getting no response i went to customer care who offered just as little help explaining the charge as the hotel did. The only thing we are guilty of here is leaving our pillow case covers from home at this dirty hotel not sure how that warrants an 80$ charge . You here about scams like this happening in hotels down south but i would never imagine it happening in america!
- Also Known As:
- Best Western Grove City Hotel
- Best Western Grove City Hotel Grove City
- Best Western Grove City
- Grove City Best Western
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