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Holiday Inn Express Frazer / Malvern – reviews, photos

2.5 of 5
1 Morehall Road, Frazer, PA 19355
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Holiday Inn Express Frazer / Malvern
Ranked #1 of 5 hotels in Frazer
4.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    4
    0
    1
    2
Date Rating
Rocklin, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great stay and location”
5 of 5 stars Reviewed 6 October 2011

The customer service here was fantastic, and the beds were really comfortable. We had an issue the first night with a water leak in the bathroom, but we were moved to a suite that same day. The location is perfect; close to restaurants and across the street from a huge Wegman's supermarket with a grill and bar inside, plus lots of take out healthy buffet foods. I'd highly recommend staying here! Plus the price was reasonable for the area.

Room Tip: Both rooms we had were very quiet.
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lonie52 about Holiday Inn Express Frazer / Malvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katelyn Fox, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review
10 October 2011
Thank you for your review! We appreciate your understanding regarding the leak situation in your room and are glad you had an enjoyable stay. Please come back and visit us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
“Very comfortable and clean, great hotel!!”
5 of 5 stars Reviewed 15 July 2011

Stayed here 2 nights for a pretty reasonable rate. I've been fortunate and most other Holiday Inn Expresses I've stayed at have had a pool but this one did not. However, the room was quite comfortable. Roomy, clean and had good AC. Every person from the staff that we encountered was friendly and outgoing, something you definitely cannot say about other hotels. Check-in process was smooth and they allowed us to stay past the check-out time as my travel companion became very ill as we were getting ready to leave. They told me to "take all the time you need its no problem". Very refreshing to have a friendly staff like that.

I loved that our room had a full-size recliner in it. Most basic hotel rooms do not usually have comfortable furniture, let alone a nice recliner. I sat there to use their wifi and watch tv... it felt like home! Fancy TV and comfortable beds, too. The one bad thing is that the water pressure in the shower left a lot to be desired but it is no where close enough to make me not want to stay there again. The full breakfast that they have was very complete but stay away from the Sausage Gravy, trust me. I loved that they have fresh coffee and hot water for tea/hot chocolate/oatmeal all day (and they had tea/hot chocolate/oatmeal packets out).

We enjoyed our trip out there and will be back to both that area and definitely this Holiday Inn Express.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matchgame90 about Holiday Inn Express Frazer / Malvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy Meter, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review
12 September 2011
Thank you so much for your kind review! Our first priority is to make your stay as comfortable and enjoyable as possible and we are glad you had a positive experience. For the staff, our guests are our #1 priority and we take pride in providing great service everyday. We look forward to having you stay with us again next time you visit the area.
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Glasgow, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“You get what you pay for”
2 of 5 stars Reviewed 14 June 2009

This is a 2.5 star hotel so you get what you pay for. The room was quite dirty, stains on the chair and the computer chair was broken. There was also a very bad smell in the room. That being said the staff were extremely friendly, good breakfast and good location.

  • Stayed June 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mo78 about Holiday Inn Express Frazer / Malvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississippi
1 review
“Terrible service”
1 of 5 stars Reviewed 3 November 2008

I am a frequent traveler and the mattress at the Holiday Inn was the worse I have ever slept on. I complained to the staff but was told all rooms had the same matteress type. Later that night, I was awakened at 11:00 PM by the Manager as he was attempting to enter my room to follow-up on my complaint about the mattress. I will never stay there again!!!

  • Disliked — Mattress was horrible.
  • Stayed October 2008, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Nurse48 about Holiday Inn Express Frazer / Malvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florissant, MO
Top Contributor
67 reviews 67 reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“clean and comfortable”
4 of 5 stars Reviewed 14 October 2008

Stayed here while in the area on business. Very clean. Good breakfast bar. Peter at the front desk was pleasant and knowledgable- more businesses need employees like him!

  • Liked — clean and comfortable
  • Disliked — breakfast was good, but heavy on carbs
  • Stayed July 2008, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask chris_grass about Holiday Inn Express Frazer / Malvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Frazer / Malvern

  • Holiday Inn Frazer
  • Frazer Holiday Inn
Address: 1 Morehall Road, Frazer, PA 19355
Price range (per night):* INR6,095 - 9,227

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Holiday Inn Express Frazer / Malvern
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