Bathroom was shabbu, tub-surround was comming detached from the wall in sections, surround itself was broen with pieces missing. Carptet clean, but no padding. Most exterior doors had paint chipped off. Breakfast was pretty good, no buffet, only off the menu. The staff though were friendly and welcoming.

Beds were good. The hotel has not been remodled in 20+ years, maintenance has been lacking.

Granted, my opinion is clouded by having been booked here by the airline when I was stuck at PHL overnight since my incoming flight was delayed and I missed my connection. At first, waiting for the shuttle, I was puzzled because the minibus passed me twice while I was waiting at the airport arrivals stop ("Zone 4") so I called the hotel and they informed me the shuttle stopped "on demand only". (This did not bother me, but they contacted the shuttle dispatch and on its next loop the driver immediately stopped to pick us up.)
The hotel room itself: well the tub and shower area looked refurbed. Towels looked decent. The walls and the door showed serious age or need of repair, so my hackles were up upon first entering, and the management should be told the bedding (sheets and blankets) should be all burned and replaced. Replacing all their bedding would make their rooms look 100% better, and for the money to replace the sheets and blankets, this would already considerably offer a good ROI for first impressions. There are stains or the sheets look yellowed from age, and if I were not exhausted, I would not want to touch it, much less sleep on it. The room has a small table and chairs in addition to the regular desk. Strangely after a week of european shoebox sized hotel rooms, this room felt ginormous and spacious and it was nice to eat something at a table in a hotel room. There are two sinks: one outside the bath/toilet area, and one inside bathroom door with the bath and toilet. This is convenient for multiple family members sharing a room.

The best thing: at the front desk was a very cheerful young man, that was welcoming (apologized for circumstances I came to stay in PHL), made my check in as simple as possible (just show me any ID to verify you are who the airline says you are), and then solicitiously asked if there was anything he could get to help us. We had arrived without our luggage, so he got us toothbrushes and toothpaste. I came away thinking, "he must have been to a hospitality program at a university" because I felt a lot better about our situation after that encounter.
There is an airline flight status board inside the lobby (departures) which is helpful, and dispensers of ice water (one flavored with lime, one with oranges).
(But I agree with another reviewer: am probably glad I was only there for one night!)

I was teaching at a conference held at this hotel and stayed for the night. Supposedly this is a 3 star hotel but I would disagree (especially compared to the really nice 3 star hotel I stayed at the next night in MD). Being near the airport I suspect the hotel gets heavy use and it is badly in need of a major refurbishment. The bathtub had mildew around the cracked caulking, the bar over the soap holder was gone, just 2 empty holes in the plastic shower surround, the drain was clogged and the bedspreads where stained (cleaned but old stains that did not fully come out). At the conference we had very loud and disruptive people in another room for a weigh-in in the evening and a very loud and enthusiatic power lifting event all day Saturday. On the positive side, the food from room service was decent, the staff was pleasant and if you need a hotel before flying from Philadelphia airport it is convenient.

The furnishings are basic, no problem. It's in a decent location. Problem is with sound. On one side of my room I hear cars driving by on the highway and people talking in the parking lot. On the other side I hear music from some local nightclub/lounge. Next time, I'd pay the extra bucks and stay in a Hampton Inn