“THIS PLACE IS A NIGHTMARE. BEWARE!!!!!!!”
Liz and Fred are friendly enough but the place is old,rundown and not clean. When we arrived after a three hour car trip and lots of traffic we could not wait to get to our room and freshen up and get ready to go to Knoebels with my two grandchildren, 11 year old girl and 2 1/2 year old grandson and my daughter, his mother. We could not believe the appearance from the outside. Sheet rock lying against the house, the backyard was horribly dirty with a pool that was old, closed down and had black dirty water in it. We went into the living room that was so cluttered with furniture and debris that there was no place to sit or stand for that matter. We were in shock. Liz is an older lady who is visibly physically not well. She could hardly get up off the chair. The dining room and kitchen were so old and unkepted that we cringed at the prospect of eating anything there. Fred escorted us to the Western Room, It it right on the street, old, small room, bathroom has not been updated in at least 40 years. Old used looking colored and faded towels. The bedding was old and fadded and did not appear to be very clean. It was only about 5:30 pm so we paid because we were embarrassed and felt sorry for Liz and Fred but this was no excuse for this mess. As we looked around more we realized there was no way were could stay there. It was just dirty and horrible. I don't know how they can stay in business and the board of health has not closed them down. We called a lovely place we had stayed in several years prior and we lucked out and were able to get a room immediately. We then went back into the living room where Liz and Fred were and told them we were leaving and apologized to them but said to them that is just was not what we expected. They were upset, and could not understand why but they did give us our refund. Maybe at one time many years back it would have been a decent placed but not anymore. We felt very sorry for them because they are probably just trying to make a living but it is unfair to people who will be traveling long distance and then have to deal with this situation. Their website is very deceiving because it was done years ago. There is also a photo of Liz and Fred and you could see that they were at least 25 years younger then they truly are. Knoebels is great and so reasonable. The only problem we found was alot of smoking allowed in the park except for the little kiddie area. Otherwise it is a great place to go for kids of all ages.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC