selected this hotel as this was a half way point on our return journey & Best westerns are usually a safe bet. check in was so so, no greeting no smile no thank you! Room was a good size, had selected it as it came with a kitchenette(microwave) & we had bought food to have that evening - No microwave! went back to reception with the booking details - he listened to the problem - spent a while looking through something on his desk to tell me there was nothing else available (no appology!!), i had to ask if there was one i could use - then he offered the fact that there was once for cx's use by the vending machines. Room was clean & bathroom was a good size - beds very comfortable. Breakfast was included in the deal & was very good. with some customer service training - say 'thank you' & smile - day one of any staff training....this would be fine.
- Best Western Dubois
- Best Western Hotel Dubois
- Dubois Best Western
