The hotel was full of fleas, when checking in anouther guest was checking out and complained about fleas in the room. We checked in and found our room was covered in pet hair and the room was infested with fleas. The room was shown to the manager who only replied WE ARE A PET FRIENDLY HOTEL

If you have to stay there ask for a top floor! It seems that the 1 and 2 nd floor rooms have an odor which smells like throw up!!! I told the front desk when checking out ...we only stayed 1 night, They front desk said it was the celing tiles and not vomit...they were aware of the problem and said it was on two floors and they changed tiles but the odor is still there! We stayed because we checked in late and just drove 5 hours stopping over 1 night on our way west...We chose HAMPTON in Lamar on the way back and were pleased in every way! WE WONT EVER STAY AT BEST WESTERN AGAIN!!

I am very disappointed with this hotel. I stayed here last year, and it was a delight. This year, just the opposite. Upon arrival, I was told my room was around the back. I asked about using the luggage cart. I was told, "just don't bring in so much stuff," as there was no way to get the luggage cart to my room. The key entry to the building didn't work so I had to walk from the other side of the building to get to my room. The key worked fine to get into my room, however. My room (100) was way in the back with absolutely nothing else around it. The bolt lock didn't work. As I a senior citizen, and a solo traveler, I found it frightening to be shoved into a room so far away without security. I asked where the microwave was. They said none came with my room. I reminded the hotel clerk my reservation said it did. I was, once again, told that none came with this room. Period. At no time did any employee suggest moving my room. They were not even mildly polite. The room smells strongly of chlorine. I am allergic. (There is no pool so that is not where the smell is coming from.) The reservation was made way in advance, and I checked in at 4:30 so there was no reason to be stuck so out of the way.
Based on this experience I will not be back to this hotel. I hope to be in DuBois on at least three more occasions this year. I will stay elsewhere.

I was stuck in a storm while making a delivery to Ohio. I had to pull off of I-80 because I couldn't see. The front desk clerk was pleasant and friendly, gave me an excellent room. The beds were so comfortable. I slept well. I would definitely stay here again.