I am very disappointed with this hotel. I stayed here last year, and it was a delight. This year, just the opposite. Upon arrival, I was told my room was around the back. I asked about using the luggage cart. I was told, "just don't bring in so much stuff," as there was no way to get the luggage cart to my room. The key entry to the building didn't work so I had to walk from the other side of the building to get to my room. The key worked fine to get into my room, however. My room (100) was way in the back with absolutely nothing else around it. The bolt lock didn't work. As I a senior citizen, and a solo traveler, I found it frightening to be shoved into a room so far away without security. I asked where the microwave was. They said none came with my room. I reminded the hotel clerk my reservation said it did. I was, once again, told that none came with this room. Period. At no time did any employee suggest moving my room. They were not even mildly polite. The room smells strongly of chlorine. I am allergic. (There is no pool so that is not where the smell is coming from.) The reservation was made way in advance, and I checked in at 4:30 so there was no reason to be stuck so out of the way.
Based on this experience I will not be back to this hotel. I hope to be in DuBois on at least three more occasions this year. I will stay elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC