For starters, we are Marriot reward members and wanted to find a nice hotel inside of Scranton for the least amount of points. This one looked very nice online, and mostly the same in person. It is situated in a small plaza also including a Residence Inn as well as a Japanese restaurant . Next door there is also a Staples and Best Buy for any electronics lovers!
My family and I came to this hotel mainly because we could use or gain points, and also because we had tickets to see the Scranton Wilkes Barre Yankees. When you first arrive you enter into a somewhat small lobby with a pool and breakfast area nearby. We got our room and noticed a bad smell like mold or mildew. Having allergies to both of these we called down to the lobby and they got us a new room right away.
Unfortunately we did have this issue, however service was great to address this issue. Our new room, just like the other is basically like any other Marriot hotel. Very nice, pretty clean and up to date. There were some small crumbs, cookies etc. left from the previous visitor, however nothing major. The air conditioning works extremely well and cooled off the room on a hot summer day.
A couple small disappointments arose during our visit, but again nothing really major. Watch out for the showers, the water does not go out easily, and you are standing holding the plug for 10 minutes. Also the pool is very shallow, considering the deep end is 4 ft. The storage room was constantly open, leaving an unpleasant look to a seemingly nice hotel. Lastly, the breakfast was just average for a Marriot! No eggs, bacon or any of the usual hot foods.
In the end, I did enjoy my stay here for the most part. The only thing I would change is bringing the quality more up to the full Marriot state. I would give this hotel a 3.5 but first of all I can't, and secondly the service here was outstanding, so they are the ones who deserve the good grade.