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Pocono Inn At Water Gap – reviews, photos

2.0 of 5
101 Broad Street, Delaware Water Gap, PA 18327
Hotel amenities
Pocono Inn At Water Gap
2.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    5
    6
    7
    6
    11
Date Rating
Union City, New Jersey
1 review
9 helpful votes 9 helpful votes
“very shady, dirty and they lied about crediting account Beware!!!”
1 of 5 stars Reviewed 21 December 2011
9
people found this review helpful

Had to stay here for a local funeral, tried to be budget minded (huge mistake).
Area is very dark, shady, and seems to be deserted great place to film a horror flick. We went to room, hallways smelled dingy and moldy, had to use stairs to get to room. Rooms were worst we have ever seen. Floors were dirty, and stained. Fire detector was hanging with loose wires (was itself a hazard). We were almost going to brave it until we saw the beds. Sheets had crumbs and urine stains (I am not lying). We quickly packed up and told the person there we were not staying, he said he was giving refund, even printed a paper that had zero balance. And we left to go to the Quality inn 3 mile up road. (very nice stayed for exact same price 59$). This was a week ago, credit card not credited, we are in contact with company. (also seems manager has something to say about every bad reveiw, trust me they lie and I am sure the other people are not) All I can say is I learned my lesson and you have been warned. I plan on finding other sites for reviews to warn others, no one deserves to stay in such filth. Trust me I have stayed at many (cheap) places that at least know how to clean. Only positive is we did not bring any bugs home. The good reviews are probably from owners.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mrthomas1 about Pocono Inn At Water Gap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york city
1 review
“A nice hotel”
5 of 5 stars Reviewed 10 October 2011

It is not a hotel who charges ~$180. they are honest about their price and their service. It is clean, quiet, and safe, that is what I paid for and what i expect. Will come back again and again.

Room Tip: bus line to New York City cross the street.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask connie w about Pocono Inn At Water Gap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Worst stay ever.”
1 of 5 stars Reviewed 13 September 2011 via mobile
6
people found this review helpful

Place is not clean bugs are all over the place. I've stayed a many hotels in the pocono area and this why by far the dirtiest. Our sheets were dirty luckily we brought our own blanket we could sleep on. Housekeeping never came once we actually had to walk to the front desk to get our own towels and toilet paper. We had friends staying in this place as well that had the same problem so we knew it wasn't just us. The doors aren't safe and don't lock as my boyfriend had left my room and I was taking a shower I had the door locked and chained my boyfriend was actually able to stick his arm in and open the chain. Which is pretty scary also twice my friends staying in the same hotel were looking for us and housekeeping let them into our room no questions asked which is also pretty scary. The management comments on this being a safe area. But on Saturday they actually had some type of party at the bar the parking lot was packed I don't know how safe that really could be if any one can get access into your room. Don't leave anything of value in your room. The ice machines are still broken which I see was still an issue in some previous reviews. The shower has no mat so it is very slippery. The place is located in a very convieneint area which is great but I'd rather pay an extra 20 bucks to stay at another hotel that is clean and safe. I will never stay here again. I would not recommend this place to anyone. They brag about having a cheap rate but the only thing they provided me with was a spider filled room and a mattress I provided my own blanket to sleep on as it didn't look like they cleaned their sheets and blankets for each guest. Never again stay far away !! I think only two people run the entire place. GOOD LUCK!

  • Stayed September 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Memzone1 about Pocono Inn At Water Gap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocie White, Manager at Pocono Inn At Water Gap, responded to this review
5 October 2011
You stayed in hotel and don't want to pay. You made a lie to your travel agent that your car was broken in the parking lot to get refund. It was rejected. And we are following up your lies. Therefore, you get angry, and post all these lies on web. You did several posts here.

Unlike some other hotels, Pocono Inn at Water Gap chooses NOT to refund you because we are confident that we are the best hotel in the region. We are not afraid of you. Because we reject customers like you, we are able to give best rate to honest customers, and in this way, we build customers community that consists of honest people.

Therefore, you are not welcome. Please go to the hotels that have to refund you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Avoid”
1 of 5 stars Reviewed 29 August 2011
6
people found this review helpful

undoubtedly the worst hotel we have ever stayed at.

Avoid.

Scary place.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Deams about Pocono Inn At Water Gap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Caldwell, New Jersey
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“It was a great deal. I would go back.”
3 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

From the outside it looks kinda dirty and while the rooms were kinda old they were clean and I feel it was a good value.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask loriso55 about Pocono Inn At Water Gap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pocono Inn At Water Gap

  • Ramada Delaware Water Gap
  • Delaware Water Gap Ramada
Address: 101 Broad Street, Delaware Water Gap, PA 18327
Price range (per night):* INR3,579 - 7,381

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