This hotel was terrible! It took the guy at the desk 30 minutes to get us checked in because he look like he didn’t know what he was doing. When we finally got into our room, which was a non-smoking room, you could smell smoke when you open the doors, the room had dog wastes in it, so the cleaner didn’t do a good joy, move to another room not much better, the only reason I stayed was because I got there late that night, I checked out by 9 am, Went to another Hotel where I could get a good night sleep, anyone who say that it’s a clean & comfortable place, is wrong, yes the price was good, but never again will I ever stay at Red Roof Inn Danville, PA, better off paying the extra for a good night sleep, unless you want to sleep in the floor, because that’s what happen, the bed was that low to the floor. Looked like it was inhabited by transients and hookers. STAY AWAY IF YOU CAN…
Room Tip: Stay Away, the rooms are in bad condition
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 October 2011
Dear Susan S,
I want to thank you for choosing Red Roof Inn. It was a pleasure speaking with you and I would like to thank you again for bringing your concerns to my attention. Our hotel has received many positive comments on Trip Advisor and other on-line sites, for both quality and service, by satisfied guests. I am sorry to hear that your stay was not up to our high standards. We do pride ourselves on being the best value in the area. As I mentioned during our conversation, your feedback is very important to me. Thank you for taking the time to speak with me directly and giving me the opportunity to provide you with a satisfactory resolution. Please rest assured the issue has been corrected. Many of our guests visit Knoebel’s during their stay. It’s a great amusement park. I hope when you return to the area, you will stay with us again.
Thanks,
Rosemary Barone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC