We stayed at the Days Inn in Chester PA prior to a flight to Florida. Our first impression of the hotel was it's location, which is in a very questionable neighborhood in Chester. Widener University is close to the hotel, but there was no way we were going to take a nice walk there after dark. Also, access to the hotel is very difficult. My main gripe with the hotel was an unauthorized parking fee that was added to our credit card for parking there.....something we were completely unaware of ahead of time. When I called to resolve this issue I was confronted with a very hard-nosed foreign manager, who had no interest in coming to an agreement. I would never recommend this hotel to family or friends. It is mostly the inflexible nature of the foreign manager that put me off. It's all about the customer in this country, Not so, for this manager. He claims tohave video of us leaving, but I seriously doubt it!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 April 2010
We do not advertise free parking for our guests across any 3rd party websites or on our homepage.
We actively encourage guests to take advantange of our park and fly package for 89.95 + tax which lets them park their car for a week including a nights stay.
Guest left his car without paying for parking and as a courtesy we did not tow the car. On his return from trip he inquired for a courtesy shuttle to bring him back to the hotel from the airport. we informed him of his outstanding charges.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC