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Comfort Inn – reviews, photos

2.0 of 5
3301 Black Gap Rd., Chambersburg, PA 17201
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Ranked #8 of 16 hotels in Chambersburg
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    10
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    7
    3
Date Rating
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Below Average”
2 of 5 stars Reviewed 8 November 2011

I stayed here in October as all hotels in Gettysburg were sold out. It is very convenient with I81 close by. The room for the most part was clean and had lot's of space. However, the positive's stopped there. First of all the hotel needs allot of TLC. Dirty entrance area complete with cigarette butts, gum etc. Pool had stains. Whirlpool in room was filthy. Place needs painted. My room just happened to be next to the elevator and ice machine, so I expected some noise and I wasn't dissapointed to say the least with all those doggies taking a break from the stairs. Speaking of which make sure you love dogs, I lucked out because there was a dog show for German Sheppard's somewhere around the hotel, or in the lobby lol. As such this pet friendly hotel was transformed in a kennel. Oh ya, the maid forgot to clean my room between Friday and Saturday. I called to see about some housekeeping when I returned at roughly 7pm, but there was no other staff on, only the front desk employee. So, I picked up some fresh towels from the front desk. It was odd though becasue the employee made me feel like she was the one who was inconvenienced as she had to get up and retrieve them from an adjacent room.
I guess

Room Tip: Don't choose one. Period.
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M McFeaters, General Manager at Comfort Inn, responded to this review
22 November 2011
Thank you for taking the time to write this review. I am sorry we were not able to meet your needs but I appreciate the feedback you have given. It gives us some opportunities to make some improvements. I hope you might give us a try again on your next visit to the Chambersburg area.
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Sneads Ferry
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
“dog friendly”
4 of 5 stars Reviewed 1 November 2011

our group stayed here for a dog show in beautiful caldonia park, the staff went above and beyond to accomadate us with our very large dogs, every one was very friendly and helpful, breakfast was good, not just pastries, fresh fruit and coffee available at all times

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hikling about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M McFeaters, General Manager at Comfort Inn, responded to this review
22 November 2011
Thank you for taking the time to write this great review. That was a great weekend and I am glad we were able to be your hotel for it. We look forward to you staying with us again on your next trip to the Chambersburg area.
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Hughesville, Maryland
1 review
“Wonderful place to stay”
5 of 5 stars Reviewed 26 October 2011

This was a wonderful place to stay. The room was clean and comfy, everyone we encountered was friendly and helpful, and your breakfast setup was great. My husband who is an early riser loved being able to sit in the lobby and drink coffee at 0500 in the morning (which let me sleep haha). Anyway, I know customers are the first to complain, so I wanted to thank you and your staff for a very nice weekend with great rates. Wish you were closer to Southern, MD and we'd make it a regular place for us to stay, but should the ISSDC dog club stay there again, we will not hesitate to make our reservations with you again or if we are in that area for whatever reason. thanks
Donna and Bob Conley

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Donna C about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M McFeaters, General Manager at Comfort Inn, responded to this review
22 November 2011
Thank you for taking the time to write this great review. The entire staff enjoyed your group and the weekend you stayed with us. I am glad we were able to meet and exceed your needs. I hope we might have the opportunity to serve you again in the future.
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Baltimore
Senior Contributor
44 reviews 44 reviews
Reviews in 37 cities Reviews in 37 cities
23 helpful votes 23 helpful votes
“What you'd expect for a two star hotel”
2 of 5 stars Reviewed 24 October 2011

I usually don't stay in Comfort Inn-type hotels (I'm paranoid about cleanliness) and this confirmed why, It wasn't horrible, but it wasn't really nice either. The dresser and bed were kind of beat up and the room had this bad low-pile, almost felt-like feeling carpet. Seemed clean, but ick! Budget places can be nice (I stayed at a Holiday Inn Express last week that was about half the price and really nice) but this one misses the mark.

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M McFeaters, General Manager at Comfort Inn, responded to this review
22 November 2011
Thank you for taking the time to write this review. We appreciate your feedback as it gives us opportunities on which we can improve. I hope that you might give us a try the next time you are in the Chambersburg area.
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Kentucky
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Not a new motel, but it's ok.”
3 of 5 stars Reviewed 26 September 2011 via mobile

Stayed one night while traveling to Hershey. Checked in late at night, grateful that a room was available. Front desk service was good. Guest in front of me had a coupon from one of those books you get at gas stations. I didn't get to hear her rate, but I do know there is a $15 charge per pet. My walk in rate was around $88, almost $100 After taxes and a ridiculous charge for a room safe we didn't use.

Room was a bit worn, but it was OK. We had two queens, a small micro and fridge.

Had to actually check out at the front desk, but that was no issue, especially since I found free USA Today and Wall Street Journal newspapers.

Breakfast was included, but we did not eat there. It looked liked standard fare, including cereal, juice, and fruit.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Vichart about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M McFeaters, General Manager at Comfort Inn, responded to this review
6 October 2011
Thank you for your review. I am glad you received good service from our staff. I hope you join us again the next time you are passing through Chambersburg.
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Additional Information about Comfort Inn

  • Comfort Inn Chambersburg
  • Chambersburg Comfort Inn
Address: 3301 Black Gap Rd., Chambersburg, PA 17201
Price range (per night):* INR5,424 - 6,822

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