I am giving this hotel an average instead of poor because of the staff. We had problems with our first room and were immediately given another room without hesitation. Yes the rooms need a lot of updating, especially the bathrooms because of hard water staining and general wear and tear. This is a huge hotel with hundreds of rooms spread out on one floor. I think it is just so many rooms that upkeep is hard to get done and expensive for the owners. The room rates are kept pretty low which is a plus. The furniture is nice and the rooms are very spacious, bigger than most hotels. There was also a refrigerator and microwave which was nice. The cable had movie channels such as showtime, which was also nice.
