We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites – reviews, photos

2.5 of 5
10 S. Hanover Street, Carlisle, PA 17013
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #7 of 25 hotels in Carlisle
4.0 of 5 stars 40 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

40 reviews from our community

    Trip type
Traveller rating
    19
    14
    3
    4
    0
Date Rating
Wisconsin Rapids, Wisconsin
1 review
“Great facility for a reunion”
5 of 5 stars Reviewed 14 September 2011

We held a 3 day military reunion at the Comfort Suites in Carlisle and from day one in working with the hotel we had an excellent experience. The staff was very accommodating and friendly during our entire stay. Whenever we needed assistance they were there to help in a pleasant manner. The administrative staff was also very accessible, knowledgeable and ready to help. If the opportunity would arise to return to host a reunion or just stay at the facility we would definitely look at this hotel.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 328th about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilkes Barre- Scranton area, Pa
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“Find a different accommodation”
2 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

I stayed at this hotel in Aug, 2011 on a business trip. My room was on the 4th floor. I was very disappointed with this hotel. The place is in need of a renovation. My room had a double bed, loveseat, and a small desk. The hotel and room had old decor. The bedspreads were stained with large black stains, as well as small areas of white stains. The loveseat also had white staining on it. The sheets also had yellow stains on them. The ac unit did not work properly, went from hot to freezing cold. My 3 co-workers also had the same issues with their rooms, all also on the 4th floor. We found a very small oval shaped brown to black colored bug crawling in the bed in the room my boss was assigned. I did not sleep at all due to the bed not being comfortable, the temperature of the room was not controlled and the thought of bringing home bugs in my luggage. I would NOT recommed this hotel, I suggest you find a different accomodation. Also, you have to park in a garage, behind the hotel. Location is close to highway, which the only plus. Photos will be posted in the future.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MPHM18705 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Awesome location and decent rooms”
4 of 5 stars Reviewed 16 August 2011
1
person found this review helpful

Do not use the laundry service! 40 plus bucks and stained! Other than that this hotel was great considering it is in Carlisle, PA. Breakfast was included, cash bar available, pay for parking in garage behind the hotel. It is not Ritz-Carlton but you are in CARLISLE, PA...great bars and near by. Fun little village town. The gingerbread man or G-Man right around the corner...good food and adult beverages.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask HomeLessZeroSix about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Top Contributor
73 reviews 73 reviews
Reviews in 31 cities Reviews in 31 cities
92 helpful votes 92 helpful votes
“okay, but will consider other options next time”
3 of 5 stars Reviewed 9 April 2011
2
people found this review helpful

This was my 4th visit to Comfort Suites in Carlisle. I overlooked a few things the first few stays, but this time was a little more problematic. Stay 4/5 thru 4/8.

First - the postiives - the location is good and as others state, within walking distance to unique eateries. However, finding the drive to check-in is very awkward and pain to check in. Parking is in garage out back.

That said, my issues this time began with noticing just how annoyingly cheap the fixtures in this place are. It has an "older" style for the area that is appropriate, but that does not mean they need to keep the same cheap faucets. I had a very difficult time adjusting the single arm sink faucet to get hot or cold. The first room (405) faucet was hardly workable and the sink was slow to drain. The next morning, I reported the issue and advised them to reserve me a different room that I would switch to at the end of the day. The staff were helpful and as expected, they had room 403 ready for me to move in to for the 2nd night.
I got into that room (and like the first) the heater had been blasting in the room and it was probably 75 in there. I immediately turned it over to A/C. It blew for 2 mins then stopped - completely. Called the front desk guy up (maintenance was gone for the day) and he promptly came, pushed a few buttons saying not to adjust down too much at one time and got the thing going again. It ran for maybe 5 mins.
The next morning (day 3) I told them to please have maintenance look at it. They came while I was working and left a nice, but completely unhelpful note saying to try to adjust the controls and temp to my needs. Duh, I had tried this already.

The issue with A/C was the kicker. to get the a/c to run, I had to change the mode from a/c to fan to heat and then back to A/C to get it to blow out cool air for 5-10 mins before it stopped again. So, it could not maintain a temp for A/C since the fan stopped itself so quickly.

Mind you the staff tried, but they can't fix old stuff.

Other thoughts are that they spent money on a flat screen tv in the fitness room but the 1 treadmill is GROSS. They need to invest in something new there. Also a remodel of the bathrooms in the "business" center is in order.

I had breakfast there each day for convenience, nothing fancy. I agree that the breakfast staff look sort of "dirty" and unhappy and it concerns me they handle the food. The trash cans are annoying to insert garbage.

I realize this sounds like a lot of complaining. I travel frequently and know you have to just put up with some stuff. However, I can no longer take the chance on staying here again.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by KKJACKS for Carlisle
Ask KKJACKS about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuireQween4
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Location - Nothing Fancy”
4 of 5 stars Reviewed 9 February 2011

This hotel is nicely located by some very nice restaurants and the central square of the town. It is within walking distance of Dickinson College. It is a nice hotel, but not much more than a decent budget place. Parking charge in adjacent garage. Not very friendly front desk and breakfast staff. Breakfast was nominal.

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask QuireQueen4 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Comfort Suites also viewed

Hampton Inn Carlisle
4.5 of 5 stars 88 Reviews
Carlisle, Cumberland Valley
Show Prices ABS:HotelCheckRates-d102371?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn
4 of 5 stars 62 Reviews
Carlisle, Cumberland Valley
Show Prices ABS:HotelCheckRates-d96315?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Residence Inn Harrisburg Carlisle
4.5 of 5 stars 61 Reviews
Carlisle, Cumberland Valley
Show Prices ABS:HotelCheckRates-d625717?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 25 hotels in Carlisle, ranked by popularity »

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Suites

  • Comfort Suites Carlisle
  • Carlisle Comfort Suites
Address: 10 S. Hanover Street, Carlisle, PA 17013
Price range (per night):* INR8,276 - 9,562

Owners: What's your side of the story?

If you own or manage Comfort Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Suites
Show the lowest price for this hotel (from our partners)
Show Prices