We have stayed at this hotel over 20 times and have never been disappointed. The staff is wonderful and is responsive to all your needs. When we arrive they always have non feather pillows that we requested placed in room before our arrival. The rooms are decorated nicely and are very comfortable. They include a refrigerator, desk and comfortable reading chair. Bathroom was clean and had a ton of towels.
The restaurant, Jacksons, next door is excellent. We have eaten there numerous times and have had family events there. They have wood fired pizzas and use the wood fired oven to make other items. The service and food are excellent.
The breakfast buffet at the restaurant is a little pricey but convenient. Besides the breakfast items you can have items prepared for you by the chef, i.e.pancakes etc.
Check-in takes minutes. Beds have comfort number adjustments and are very comfortable. Air conditioning and heating regulate temperature well.Great place to stay. They have a Business Center with computers and printer for guests use. Nice sitting area in the lobby . Ample and free parking. Very close to the Interstate.

My husband and I stayed at the Hilton Garden Inn following a Christmas party. We had stayed at this hotel the prior year and found it to be safe, convenient, and relaxing. The check-in was excellent, the room was very clean and accommodating, the food at the sit down dinner was delicious, etc. Following the party, my husband and I decided to go to the bar for a few drinks as it was still fairly early in the night and neither of us had to drive as we had a room at the hotel. My husband ordered a beer and I had a mixed drink. A printed receipt was given to us and I happened to check what the bartender gave us back as change from what my husband paid. We noted that we were given $2 less and decided to tell the bartender. We were told it was indeed a mistake and that the bartender (#1) had a 'hard night' and had been on duty since 4pm (it was shortly after midnight). They then made the adjustment by giving my husband a free beer. We both then decided to have one last nightcap and paid a different bartender (#2) for the drinks....noting then that we were cheated of $5.00 from the cost of the drinks. We could not believe that this happened TWICE. We brought this to the attention of the bartender #2 who then became very defensive asking us if we were 'hiding' or 'squandering' money. Believe me....my husband and I have NEVER cheated anyone of anything and are very able financially to pay the prices of drinks. We also are 55+ years old and use to fine establishments and being treated fair and with respect. The bartender then told us we could talk with the manager and the police (who happened to be on site?????). He then threw us the $20.00 we gave him and told us to get out....

The policeman really did not say much or offer us any support, advice, etc. The night manager of the hotel gave us the same excuse that both of the bartenders were tired....and that they had been on duty since 4pm.

We recently were out of the country and our car was robbed of nearly $700 items (rental GPS, camera, some clothes, etc)....and now seeing something like this happen in the USA is pretty discouraging. The cheating would have amounted to only $7.00 which is really not a big amount....but it is the principle that is upsetting to us.

I wonder how many times this has occurred before and people don't notice as they are not minding their money and change. It is a real shame that employees have to go to this level of behavior. Also, the gull of those men to attempt to do this to us TWICE. I was very disappointed in those 2 young bartenders and will be sure to tell others about our experience there.

Still love the hotel....but the bartenders at Jacksons need to be more honest.

What a great hotel. Good location, very quiet, clean and comfortable (the beds are GREAT!), terrific breakfasts - both made to order and buffet style. The staff is also very cheerful and helpful.

I stayed there for three nights recently. All functioned very efficiently with now dramas. The on site restaurant is a good place to eat.