This is a very busy hotel. During the 10 days I stayed here, the Marine Corps Ball, wedding receptions, auctions, etc etc all took place and I may have missed a few. With that said, you're greeted with a very nice lobby and a very friendly staff. As a Priority Club Platinum member I was given a room on the 3rd floor. I thought this was an upgrade, but my "upgrade" turned out to be just a standard room. No big deal as 3rd floor guests have access to a small continental breakfast each morning and snacks in the evenings, but the rooms could use some updating.
I had a problem with fruit flies during my stay. The staff came to my room and sprayed, but the pesky little guys just would not die. I also saw a few in the breakfast area. This is the first hotel I've ever stayed in where I had to buy a candle to get rid of the old musty smell in the room. My co-workers rooms were pretty much the same as mine. The bathtub/shower had some issues with the grout on the walls peeling off and the bathtub didn't drain like it should, so after showering I was standing in two feet of water.
I would hope such a busy place like this could update the rooms. They were putting up some new wallpaper in the stairwell wall areas. As others have said, a one or two nighter would be ok, but I wouldn't recommend this hotel for anything longer. The internet isn't the best. Time of day or night didn't remedy speed issues either. Not a show stopper, but something to consider. The beds are fantastic though...very nice after a long days work. For longer stays I'd suggest the Hilton Garden Inn just down the road.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 December 2011
Thank you for recently staying with us and for your feedback. We take guest feedback very seriously and it will be shared with the entire team. The hotel is currently underway with several upgrades, including the areas you allude to. We do hope you return to see the fruition of these efforts. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC