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Bird-In-Hand Village Inn & Suites – reviews, photos

2695 Old Philadelphia Pike, Bird in Hand, PA 17505
Hotel amenities
Bird-In-Hand Village Inn & Suites
4.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    21
    2
    1
    0
    1
Date Rating
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good location.”
4 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

The rooms were very roomy and nice. A bit outdated but clean. Breakfast was quite delicious for a continental breakfast. It is a good location. One of the ladies at the front desk was VERY grouchy and she needs way more training on the computer to be left alone at the desk.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, Missouri
1 review
1 helpful vote 1 helpful vote
“Not worth anywhere near the money charged”
1 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

My two night stay here was awful. I paid for their most deluxe room and got one where half the electrical outlets didn't work, some of the lights didn't work, and one of the mornings there was NO hot water. The Inn said there oil delivery truck had failed to deliver the oil. To top it off, they charged the wrong person for the room, and when they discovered there error, instead of asking nicely through the mail for their money, they made it sound like it was my fault and used threatening language "demanding" their money by "money order." I will never do business with the Bird-In-Hand Corporation again.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmishFarmland, Manager at Bird-In-Hand Village Inn & Suites, responded to this review
2 December 2011
We strive to make every Guest’s stay at the Bird-in-Hand Village Inn & Suites a relaxing getaway amid the peace of surrounding Amish farmlands. Unfortunately we fell short of delivering this for this Guest. Our fuel oil service supplier did forgot to make a regular delivery. While we were able to get a refill and restore hot water within an hour, rightfully every Guest expects hot water at the touch of a spigot. We also apologize for our billing mistake. After this Guest checked out, we discovered that her credit card had not been swiped to cover room charges. We called her several times and left messages about the problem. When we didn’t hear back from her, we had to pursue payment in writing. Finally, we were surprised to learn of this Guest’s electrical problems. Had we been notified, we’re certain we could have quickly resolved the problem of a wrongly flipped switch for automatic lighting. We assure travelers that this experience is not how the Smucker family has welcomed home more than a million Guests over the past 40+ years.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford, New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“take ur chance”
3 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

my husband & i will not be going back no more when jim smuker says 2 my husband & i there always seems 2 b a problem with things when u r here u said it u no it 2 us standind in our door way of ur grand sweat this is the owner. the curtins have gobs of dust hanging on them bed spreeds had dirt spots on them.the curtins it this room nastie the smuker sweat has & on going problem with spiderers the girls told my husband & i that..

Room Tip: some are ok othere are (gross ) mircowave i hade to clean it should not have to
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colts Neck, New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Beautiful Suites”
5 of 5 stars Reviewed 17 September 2011
1
person found this review helpful

My wife and I had a great time. We had a tasty breakfast for free and they also provided a snack at 7pm with my favorite whoopie pies and coffee among other treats. We especiialy enjoyed talking to Lorie and Mimi. The suites are in charming homes that are close to the road where the sounds of the horses trotting will put you to sleep. We wished we could have stayed longer. The king bed wasa very comfortable. The hotel was in the middle of everything. We also got a free 2 hour bus tour by the hotel which
showed us all the amish homes and farms. Will definetly go back.

Room Tip: Rooms to the back are quieter. Also the larger suites have 3 separate rooms with a whirlpool tub.
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask MARBLES2222 about Bird-In-Hand Village Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Intervale, NH 03845
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Friendly, Accomodating Staff and Pleasant, Victorian Ambiance”
5 of 5 stars Reviewed 12 August 2011
1
person found this review helpful

The Bird-in-Hand Village Inn and Suites is a restored Victorian Inn located in the heart of "Amish Country" in Lancaster County, Pennsylvania. The rooms feature Victorian Era furnishings. However, our accomodations - a standard room - contained a refrigerator, which was convenient during our three-day stay, as well as a modern, attached bathroom. Our room overlooked the attractive grounds, which are neatly landscaped.

The cost of our room was $119 per night, and the cost included a continental breakfast, a full evening buffet meal at a nearby restaurant affiliated with the Inn and an Amish Farm Tour. We thought the price was reasonable for this package.

Bring your walking shoes if you want to visit area shops and tourist attractions. There are several shops, restaurants and Inns located within a half mile in either direction. In addition, there are nearby locations where you can take a tour of the area in an eighteenth-century "Horse and Buggy".

Room Tip: Visit the Bird-In-Hand site on the web for accomodations costs and details.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Bird-In-Hand Village Inn & Suites

  • Village Inn Bird In Hand
Address: 2695 Old Philadelphia Pike, Bird in Hand, PA 17505
Price range (per night):* INR2,796 - 4,194

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