This is the 3rd time I stayed here. What a difference and it seems staff is doing great job. Every time I come here I see something new and the Christmas Decor just wowed me, it seems home away from home. Tine at the front desk help my wife with her needs. Hey all the fellows at Holiday Inn keep up the good work.

Spent 3 nights at this Holiday Inn and we found it to be a nice, basic, clean hotel. We rate this 4 out of 5 for the kind of hotel that it is. It is not a luxury hotel. We picked this location because it was convenient to folks we were visiting in NE Philadelphia, and we wanted to find a place that was inexpensive and dog friendly. The last time we had these goals we stayed at the Red Roof Inn in the area and it was in such poor condition that we never wanted to return. By contrast, this hotel is very clean, well appointed, and comfortable. We had a king bedroom, which contained a nice little sofa, a full-sized desk, a microwave, and small refrigerator, which came in handy. WIFI was free, and we really appreciated that as we had computer work to accomplish during our stay. Our room was on the second floor, which is what others have suggested, and we found the only disadvantage to that is that there is no elevator, so we had to lug our luggage upstairs. No help was offered. Not a terrible situation, but an inconvenience (especially when you have dog paraphernalia and you are not a kid). The bed was comfortable and the room was very clean, which are two bottom-line criteria for us, and the Holiday Inn satisfied. Our only concerns were with the cleaning staff. As stated earlier the rooms were clean. Minor, but annoying issues: day 2, we had no shampoo (and they had taken the remnants of the previous shampoo away, but not given us a replacement); day three, we had no soap (ditto) and we were running out of toilet paper. Each time, we had to go to the front desk and make a request. If the hotel had been really busy, a mistake is totally understandable. But the hotel was not busy, either of those evenings. And we are excellent tippers. So, an easy fix: staff, get a checklist, make sure daily customer needs are met. You are doing a fine job cleaning the rooms. A few basic improvements and this will be a competitive hotel in your niche. Another request of the staff: Keep the noise down in the morning. At 9 o'clock the maids were chatting loudly in the hallway, slamming doors as they go in and out of the nearby rooms. Hey. Sometimes, people want/need to sleep in the morning. At 9:30, there was a knock on our door. When we said that we were not ready for our room to be serviced, the cleaning person expressed her unhappiness and she demanded to know what time she could get in. Really, the only impolite moment of our stay.

Stay here for one night, room is ok but the bathroom is too small, found little stain on the blanket, good location, lots of restaurant near by and the casino is not far away.

We stayed here for several days. I had a room on the first floor, and anyone else on the first floor had to pass our room to get further down the hallway. The doors are very thin and people outside woke up Traveling Tot several times during our stay. The hotel is clean and nicely decorated, some small maintenance issues but nothing severe. It is in an accessible location with 2 malls nearby as well as the turnpike.

I did not get anything for being a Priority Club member, though my other family members got a gift bag and a voucher for one complimentary breakfast, so they are not consistent with this.

There is no complimentary continental breakfast or anything like that here, but there is a Dunkin Donuts just across the parking lot that we walked to every morning rather than paying for hotel breakfast.

The rooms have a fridge and microwave, and are clean. Staff was friendly and helpful. The hotel does not have an elevator, but if you get put on the first floor, ask for a room at the end of the hall so you don't have crowds of people passing by your door.

Pool is an outdoor pool and is closed in the colder months.

I would stay here again but only if Hampton Inn doesn't have room. I think they're a better deal...