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Comfort Inn & Suites – reviews, photos

2.0 of 5
477 NW Phoenix Drive, Troutdale, OR 97060
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #3 of 6 hotels in Troutdale
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    7
    4
    1
    4
    6
Date Rating
Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
“Amazing”
4 of 5 stars Reviewed 16 May 2011
3
people found this review helpful

We travel A LOT. Not that the rooms were so much to brag about but they were very sound proof. In the middle of a truck stop, shopping, and even a train , no noise. But what was outstanding was the way the staff bent over backwards to "take care of " all our needs. They, seached the web for pizza delivery with coupons, they seached the web for spas where the wives could get pedicures,even calling to see if a group could be accomodated. They printed our boarding passes. They were awesome.

  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask duh31310 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Disgusting.”
1 of 5 stars Reviewed 19 September 2010
1
person found this review helpful

Our nonsmoking room reeked of smoke, and the walls are most definitely NOT soundproof, as the defensive manager proclaimed in response to another review. I heard other hotel guests walking by, carts, plumbing, and vehicles of all kind outside. The sheets were of the worst quality I have ever felt. Itchy.

  • Stayed September 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Neddley about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Kennewick
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“I do NOT recommend this place, beds are old, train in the back goes by all night”
1 of 5 stars Reviewed 17 October 2009
2
people found this review helpful

We checked in early, the carpet was dirty. I had asked what was in the front and the back of the hotel, was told in the back is a field so I got a room in the back. At 6 p.m. we heard a train whistle, we called the front desk and were told NOT to worry it wouldn't go by anymore for the night, that it only goes on certain dates and times. WRONG it went by again at 9 p.m. and during the night, and at 6:45 p.m. the next morning. We did NOT get a good nights sleep, and my husband had a doctor's appt. the next morning in Portland. I do NOT recommend this place, if you want to stay in Troutdale go the Best Western down at the next exit we checked that out the next morning and what a DIFFERENCE. it was very nice at the Best Western stay there. The staff at Comfort Inn wasn't very friendly either.

  • Stayed October 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask elvalicia1 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon coast
1 review
1 helpful vote 1 helpful vote
“Disrespectful desk staff...Bathroom Smelled”
1 of 5 stars Reviewed 5 May 2009
1
person found this review helpful

Accused of smoking in the bathroom by front desk staff . It stunk when we arrived. Did not smoke in the room at any time but the front desk kid accused me of it. No ashes, butts, etc. They even looked in the garbage cans for evidence. This month I found out they billed me an extra $150. for cleaning the room. A total scam....I would never recommend this place to anyone.

  • Stayed March 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask oregoncoastarcher about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karlsruhe
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“There must be much better places to stay”
2 of 5 stars Reviewed 18 August 2008
1
person found this review helpful

Nice person at check in, but our room was not very nice, very loud A/C, and breakfast next morning was taken away by 9 am under our nose - be smart, find yourself another hotel.

  • Stayed August 2008
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Uliti about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lwilson06, General Manager at Comfort Inn & Suites, responded to this review
27 August 2008
ac was fixed. We normally do not remove any breakfast items until all guest have left breakfast bar area even if it has closed. Sorry if this happened this is not the last impression i like our guest to leave with.
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Additional Information about Comfort Inn & Suites

  • Comfort Inn Troutdale
  • Troutdale Comfort Inn
Address: 477 NW Phoenix Drive, Troutdale, OR 97060
Price range (per night):* INR5,368 - 7,326

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