We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Shilo Inn Tigard/Washington Square

Shilo Inn Tigard/Washington Square – reviews, photos

2.0 of 5
10830 SW Greenburg Road, Tigard, OR 97223
Hotel amenities
Shilo Inn Tigard/Washington Square
Ranked #10 of 10 hotels in Tigard
2.5 of 5 stars 19 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

19 reviews from our community

    Trip type
Traveller rating
    1
    4
    3
    5
    6
Date Rating
Seattle
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Affordable Inferiority”
3 of 5 stars Reviewed 19 September 2010
1
person found this review helpful

I seriously cannot believe Shilo is charging $90 to stay here. We got this place for $33 per night off Travelocity. We were going to Portland for a wedding and needed something cheap; it is the Great Recession after all and money is tight. I wouldn’t have paid a dime over $33 for this dump.

Checked in and requested king size bed. The room we got had not been cleaned: dirty towels everywhere, bed not made, toilet seat up and bowl filled with urine. We requested a new room, but were downgraded to a queen room.

Throughout our stay we had key card issues, with one of our cards not working. After several tries, we finally got 2 that worked.

Our room smelled like a bomb of some air freshener exploded inside. It was almost hard to breathe inside the room it was so overpowering. The entire time (three days and two nights) we had the window open and A/C going to attempt to air the room out. The furniture looks like it is from the early 80s. The curtains had cigarette burn stains. The entire hotel looks worn, old, poorly maintained, and like it is falling apart.

The alarm clock is bolted to the night stand. Yeah, classy, not.

There is black mold and water damage on the walls in the fitness room. They have strategically placed plastic fichus tress to cover up the black mold. The “fitness room” consists of one ancient treadmill and two weight machines. The Jacuzzi was broken.

When we stayed here it was raining, water was leaking into some guest rooms on the 4th floor and was leaking down into the first floor lobby, making it so that the front door to the hotel at times could not open or close. The front porch area was coated in a puddle of water. The woman at the front desk was asking people what room number they had, and then telling them that they could have water leaking in based on their number.

The pillows suck, and it took us a whole day to get some more pillows in our room. The sheets felt old. The TV is old and has a Nintendo 64 controller, which should give people a clue as to the age and complete lack of updating this hotel has.

The breakfast is basic: cereal, yogurt, make your own waffles, toast, orange and apple juice, and dirt water coffee. The second morning, they were having issues with the orange juice and apple juice machines.

The second morning, they had a complete computer melt down, making it difficult for people to check out. Because we had already paid Travelocity, it did not impact us. But other guests were having issues and being delayed at check out.

It is conveniently located near a shopping mall if you want to engage in tax free shopping.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask platoaristotle about Shilo Inn Tigard/Washington Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NM
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Staff was excellent”
4 of 5 stars Reviewed 23 April 2010

My sisters and I stayed at the Shilo Inn recently during a family emergency and we couldn't say enough about the caring staff. We were there during a family illness and death. The staff reduced our rate to the weekly rate without our asking and found a discount for family who only stayed a few days. When we returned a week later they remembered us and again found the best rate for our stay. As we left in the morning and returned, they compassionately asked about our family and expressed sympathy for our loss.

That being said, the hotel was in the beginning of a much-needed remodel. It was clean but dated. The breakfast was good, included fresh apples and sometimes bananas, but could have been better with changes in the choices of cereals and breads.

I would definitely stay there again and would recommend the Shilo Inn because of the compassion of the staff and the excellent service.

  • Stayed March 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NMtraveler73 about Shilo Inn Tigard/Washington Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Orchard, Washington
1 review
“Smelly, Old, Cramped Room”
1 of 5 stars Reviewed 21 April 2010

Don't stay here.
Cons: Elevator is small and makes loud clunking noises that make you worry to use it. The hallways smell like strong, old perfume - perhaps covering another odor? My room smells like body odor. The TV is very old and makes a loud humming noise which makes it difficult to hear the program you are watching. The bed is as hard as a rock and the sheets are worn and barely tucked in. The $10 clock radio is bolted to the night table so you can't pick it up to set it. The chair at the very small table is wobbly. There is no counter space but plenty of cobwebs on the ceiling and stains on the carpet. The curtains have staples in them. They only provide one small towel. One of the lamp shades is broken and keeps falling off the lamp. I can hear the people in the next room. Breakfast consists of prepackaged small blueberry muffins and coffee. Service at the front desk is slow and the kids running the front desk are unskilled. The computer they provide for the "business center" is in the very small lobby and so old it takes 3.5" disks. Too bad I pre-paid for the room with Expedia or I would check out and find a decent place. Pros: My stay is almost over!!!!

  • Stayed April 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask HRDirector about Shilo Inn Tigard/Washington Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Tigard hotels

Grand Hotel At Bridgeport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1503402?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hilton Garden Inn Portland Beaverton
4 of 5 stars
Show Prices ABS:HotelCheckRates-d102067?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Business Travelers BEWARE its DUMP”
1 of 5 stars Reviewed 23 October 2009

Please...........I'm assuming that Educated business Travelers arent as stupid as Shilo inn must think we are. There advertisement is a bunch of Crap.I've had the unpleasure of staying in several of there what they call Affordable Excellence hotels and found one to be a little worse then the last. All the way to the last one in Tigard Oregon I finally had words with my Boss aboout his choice of hotels. Thank God. Im not paying for these 1960's era hotels that were remodeled so many times the building forgot how old it was. My company reluctantly pays for my travel stays so I feel pretty well versed when I say Run to Phoenix inn or Embassy suites which are right up the street a little more expensive but well worth the stay. The Carpets are dirty, The beds are Horrible. the breakfast isnt Bad as long as you dont watch the maids clean the area with the same towel that they use on everything else. location wise if you want drugs theres section 8 housing around the corner. Its not the safest of areas in fact the clerk and i were talking and she told me that have been robbed a few times this yeart. GREAT I think I'll stay at the Embassy suirtes. Thanks for your time.

  • Stayed October 2009, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask eclipse2 about Shilo Inn Tigard/Washington Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodi, California
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Dirty hotel in lousy location”
2 of 5 stars Reviewed 23 August 2008
1
person found this review helpful

We were on a road trip through Oregon and stayed in three Shilo Inns. The entire chain is tired and in need of renovation but the other two shiols were acceptable. Our room was shabby and the carpet was filthy. Also, the location is poor for restaurants.

  • Liked — nothing
  • Disliked — cleanliness, location
  • Stayed August 2008, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 1122011o about Shilo Inn Tigard/Washington Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Shilo Inn Tigard/Washington Square also viewed

Courtyard Portland Tigard
4 of 5 stars 41 Reviews
Tigard, OR
Show Prices ABS:HotelCheckRates-d101927?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Quality Inn Tigard
4 of 5 stars 25 Reviews
Tigard, OR
Show Prices ABS:HotelCheckRates-d101925?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Phoenix Inn Suites Tigard
4 of 5 stars 59 Reviews
Tigard, OR
Show Prices ABS:HotelCheckRates-d235346?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 10 hotels in Tigard, ranked by popularity »

Been to Shilo Inn Tigard/Washington Square? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Shilo Inn Tigard/Washington Square

  • Shilo Inn Tigard
  • Tigard Shilo Inn
Address: 10830 SW Greenburg Road, Tigard, OR 97223
Price range (per night):* INR3,635 - 6,207

Owners: What's your side of the story?

If you own or manage Shilo Inn Tigard/Washington Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Shilo Inn Tigard/Washington Square
Show the lowest price for this hotel (from our partners)
Show Prices