My husband and I are traveling on business. We went to Portland, and to be more economical, stayed at Motel 6 Tigard West. My request online had been for a quiet room and when we checked in, found ourselves standing at a door directly across from the vending machines and ice machine. We asked for another room and, for $6.00 more, were given the "executive room" that was a little bigger and had a microwave and refrigerator. It was, at least, somewhat quiet. You could hear voices or the TV in the next room. As we got into bed around 10 p.m., I noticed the corner of the sheet on my side had been torn so it would lay flat. It could/would not go around the corner of the mattress and stay put. The mattress pad was for, at most, a queen size bed and the blanket for maybe a full size bed. It was too late and we were too tired to call the front desk to change the sheets, so we went to sleep. I found myself getting somewhat wrapped up in the sheets on my side and not much blanket. The hallway smelled like smoke and the hall carpets were dirty. I mentioned the problem with the bedding to the gal when we checked out and she apologized saying they had received a shipment of sheets that were "too short", so maybe that was the problem and she would mention it to the manager. I did take a survey I received in my email and received a very nice reply within the hour apologizing for what had occurred during our stay. She said she wished we had said something while we were there so she could have taken care of the problems and offered us a certificate for a free stay there or any other Motel 6. I'm not sure what could have been done to correct these things while we were there. I cancelled our Motel 6 reservations at other locations we had planned to stay at during our three week travels. For a few dollars more, we have stayed at other motels with a few more ammenties, like a coffee pot in the room for hot water first thing in the morning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 June 2011
To whom this concerns; I am responding to your recent review on trrip advisor. I am very sorry that you had a bad stay at my property. At Motel 6 we strive to make every guest stay an excellent one. We welcome our guests with their pets,and unfortunately the carpets can reflect that we sometimes have pets. Please accept my sincerest apologies for any inconvenience this may have caused you while staying at our proerty.
Respectfully,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC