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Shilo Inn Eugene Springfield – reviews, photos

2.0 of 5
3350 Gateway, Springfield, OR 97477
Hotel amenities
Shilo Inn Eugene Springfield
Shilo Inn Eugene Springfield
Shilo Inn Eugene Springfield
Shilo Inn Eugene Springfield
Shilo Inn Eugene Springfield
Shilo Inn Eugene Springfield
Ranked #13 of 16 hotels in Springfield
3.0 of 5 stars 52 Reviews
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52 reviews from our community

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Traveller rating
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Date Rating
Issaquah, WA
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“A last resort”
1 of 5 stars Reviewed 25 September 2011

We ended up here when another hotel lost our reservation for the very busy "move-in" weekend for the U of Oregon. We were very glad to find any room at all, but this is definitely what I would call a "last resort" hotel. In a nutshell: Old and rundown - newer tile in the bathrooms, but the doors were ancient, locks were very weak, keys were old-style metal with your room number printed right on them. Ceilings very stained from a leaky roof - we were glad it was a dry weekend. Bedspreads and blankets old and tattered, and we promptly slid them onto the floor, as they were somewhat stained and not something we wanted near us. The room was very small, and the sink area was tiny, making it a difficult place for 3 of us to get ready. Even the lobby of the hotel is old, dark and depressing. The cost was excessive for such a low level room. We paid $107 plus taxes, bringing the total to about $120 for one night. I would not stay here again.

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Vivendi4 about Shilo Inn Eugene Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Bluff, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Shilo Inn - meh”
3 of 5 stars Reviewed 5 September 2011

We stayed here on the recommendation of family members. The price was low which I appreciated but the rooms were small (and difficult to get my mother's wheelchair into), there were few amenities. On the plus side, it was clean, the price was right, and the restaurant attached to the hotel, "Elmer's", was fabulous. We ate several meals there and really enjoyed everything we had.

Stayed September 2011, travelled with family
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Ask lizinrb about Shilo Inn Eugene Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaska
Top Contributor
50 reviews 50 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Not too impressed”
3 of 5 stars Reviewed 13 June 2011

I was somewhat surprised when we arrived because the hotel looks dated and we actually paid more for these rooms than we did for a much nicer room at another hotel the night before. The hallways are quite dark and smell musty. It seems to be an old hotel that hasn't been updated in some time and the decor and furniture reflect that. The beds weren't very comfortable, the bedding and pillows were shabby and there was no shampoo or conditioner; for the price we paid, I thought this would have been standard. It's really just an average hotel and there wasn't anything particularly bad about it but I felt we overpaid based on the service and quality we experienced.

  • Stayed May 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask OatmealCeiling about Shilo Inn Eugene Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, OR
1 review
“Corporate account...”
2 of 5 stars Reviewed 5 March 2011

My extended stay was pretty frustrating. The rooms and property are nothing to write home about, but also nothing too much to complain about. I agree with other posters though, the doors have been recycled, so the hardware has been McGyvered. Also, eventhough the GM is really nice, others on staff are hit/miss at best. The housekeeping staff kinda does alright, though I simply had them stay away during my stay. One lady in particular would just not respect my repeated wishes to sleep days. My night shift ends, to bed by 6 am then the same housekeeping lady everytime would wake me by running her cart against the hall wall (bed headboards all against the hall wall!!!) or simply yelling in Spanish down the hall length to coworkers. SO hard to even function when night shift work is combined with no sleep. I only asked that one thing of them and it was not delivered. Otherwise, it was a fine place to crash with at least some wireless in the room and really bad tv (Satellite with NO channel selection). The breakfast in the lobby was ok, just stay clear of the DIY waffles, awful. They try (on the whole) but are hamstrung by a lack of Corporate commitment to facilities upkeep and needed structural and customer focused upgrades. Definitely a thumbs down for the traveller, but aa thumbs up for the extended business stay (if you're not at all picky about noise or other above mentioned).

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“NEVER AGAIN....”
1 of 5 stars Reviewed 13 February 2011
1
person found this review helpful

This is by far the worst hotel we have ever stayed at! And between leisure and business we've stayed in a lot of places. Certain things that you expect to find (and that they say they have on their site and in their room booklet) are not available! Linen bag was just the beginning Im afraid. After our 1st night we left for most the day and when we returned, someone had changed the garbage right next to the door and switched out the towels but couldn't be bothered to make the beds or take out the other full garbage or the tray of breakfast trash that was on the table. And whatever you do...DO NOT ask for an extra pillow!! I have never been treated so poorly. It was as if it wasn't really their job to do these things so how dare us ask to have them done! Other than super poor customer service, it is a very old place, beds weren't too awful bad, and their continental breakfast wasn't anything to write home about. The only nice thing I have to say about this place is that they do have an Elmer's attached and their breakfast was outstanding and very reasonably priced.

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jobefam about Shilo Inn Eugene Springfield
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Additional Information about Shilo Inn Eugene Springfield

  • Shilo Inn Springfield
  • Springfield Shilo Inn
Address: 3350 Gateway, Springfield, OR 97477
Price range (per night):* INR5,489 - 9,914

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Shilo Inn Eugene Springfield
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