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Comfort Suites Airport – reviews, photos

2.5 of 5
630 Hawthorne SE, Salem, OR 97301
Hotel amenities
Comfort Suites Airport
Ranked #6 of 21 hotels in Salem
4.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    20
    4
    1
    0
    1
Date Rating
California, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Quality, pet friendly hotel at reasonable rates”
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

My family of four stayed in a one-room suite with two queen beds for several nights while visiting family during Thanksgiving. The room was very clean and large with good quality furnishings, including two comfortable chairs in the sitting area. The noise from nearby I-5 was only faintly audible. The walls must be highly insulated because we never heard our neighbors. The complimentary breakfast included scrambled eggs, bacon, sausage, biscuits and gravy, large muffins, instant oatmeal, and blueberry waffles, as well as the usual fruit, cereal, yogurt, and breakfast breads. The lobby area and breakfast room are large and bright. The indoor pool/spa was wonderful, although the room itself was too warm. There is even a sauna. There are plenty of grassy areas surrounding the hotel to walk your dog. Our only complaint is that housekeeping would knock on the door between 8:00 and 8:30 a.m., which is much too early during a holiday weekend. We paid only $88/night (AAA rate), plus an additional $10/night for our dog, for this great, centrally located hotel. We will definitely stay here again.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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gmor055, General Manager at Comfort Suites Airport, responded to this review
23 February 2012
Thank you for the great review! We will keep working hard to keep you happy
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Clovis, California, United States
Reviewer
5 reviews 5 reviews
“Very pleased”
4 of 5 stars Reviewed 3 November 2011

Nice, clean and courtious hotel staff, pet friendly and nicely built. Have stayed on both business and vacation. First pick for me in the area.

Room Tip: 3rd floor has only 6 rooms, which are quiet, spacious and relaxing.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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gmor055, General Manager at Comfort Suites Airport, responded to this review
7 March 2012
Thank you for your comments about our hotel. It makes us very happy to hear that we are your 1st pick in the Salem area.

Your room tip is right on, our 3rd floor rooms are the best. We try to save those for our guests that are looking for the best night's rest.
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1 review
“Comfortable and convenient”
5 of 5 stars Reviewed 24 October 2011

We recently stayed at the Comfort Suites Airport, Salem, OR. It is a very lovely property, conveniently located just off I-5 and very close to downtown Salem and local shopping. Dustyn, who checked us in, was super nice! The rest of the staff was very friendly and helpful. The room was spacious and clean, the pool was delightfully heated, and the breakfast was tasty. We would definitely stay here again!

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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gmor055, General Manager at Comfort Suites Airport, responded to this review
7 March 2012
Thank you for sharing your thoughts about our hotel. We think that we are in a perfect location, just off I-5 yet close to downtown. We like how we are tucked in off of the main road alittle!

We take alot of pride in our staff and we know that they share the same feeling about our hotel.
We look forward to having you stay with us in the future!
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Henderson, Nevada
Senior Contributor
26 reviews 26 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed 21 October 2011

We have stayed at this hotel several times and alway enjoy it. The staff are always helpful, the rooms clean, the breakfast satisfies most appetites. we had some issues with internet connectivity however a quick call to the customer service line sort that out.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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gmor055, General Manager at Comfort Suites Airport, responded to this review
7 March 2012
Thanks for your review of our hotel! It always makes us happy to find out
that our guests are happy!

So glad that our support center for our internet connection was able to help
you resolve the issues quickly.

Hoping to see you again in 2012!
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Eastern OR
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Clean, Comfortable, Consistent”
5 of 5 stars Reviewed 13 October 2011

Consistently clean and comfortable. They started a good breakfast years ago before it was trendy. Their staff are customer focused even when dealing with things beyond their control. This last trip, while teasing the desk lady about being away when we came in, she was accused of eating the cookie dough. She responded that she was preparing dinner. I thought she was referring to her own, but when we came down a little later, it turned out that they were experimenting with a baked potato bar. Large bakers, chili, cheese, sour cream, the works. Cookies came out later!♦

Room Tip: Good restaurants a little beyond walking distance.
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Suites Airport

  • Comfort Suites Salem
  • Salem Comfort Suites
Address: 630 Hawthorne SE, Salem, OR 97301
Price range (per night):* INR5,825 - 6,609

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