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Residence Inn Salem – reviews, photos

3.0 of 5
640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
Ranked #4 of 21 hotels in Salem
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
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    17
    9
    3
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Date Rating
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Super Staff and great room”
4 of 5 stars Reviewed 24 September 2011

We had such a great experience! We were on our way to an Antique Show in Coberg, Or. and needed a hotel that was within an hour from the venue. It also happened to be our 28th Wedding Anniversary and we wanted to stay in a community that had some good restaurants. We drove down from the Seattle area and wanted to spend the day in Portland before heading down to Salem. A Late check in was no problem. We had such a warm welcome from the front desk, evening clerk/Manager (I'm sorry.....I forgot her name). She remembered talking to me on the phone and wished my husband and I a Happy Anniversary. Our room was nice with a full kitchen and living room. To our surprise as well was an Anniversary Gift of Flowers, Champange, Candy and a card signed by all the staff!!! That was sooooo thoughtful!!! When we left to go out to dinner the same awesome, night desk clerk/Manager, recommended a nice restaurant for dinner. All and all a great stay. The only reason we did not give it the full 5 stars was the morning breakfast. We left first thing in the morning (6:30am) and breakfast was suppose to be ready and it wasn't. We waited for 15 more minutes and had to be on our way.
We would highly recommend this hotel for any future visits to the Salem area!!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask L0ve2Travel1983 about Residence Inn Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
“Great place to stay!”
4 of 5 stars Reviewed 24 September 2011

We were here for a wedding last month and loved it. The rooms were clean, spacious, quiet and comfy. No complaints here!

Room Tip: Ask for a room on the quiet side - away from I-5.
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  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BizMan774 about Residence Inn Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Way To Go!!”
4 of 5 stars Reviewed 12 September 2011

The 2 bedroom suite is sweet!! Very spacious, beautiful and clean. Great value for the price. They serve free breakfast and dinner on a few days of the week. The breakfast is great but the dinner isn't anything to write home about but what the heck it's free and we were hungry. The location is fantastic because it is very close to Willamette campus and great place to stay especially if you are dropping off your kid to college. Costco is a stone's throw away and so is a very ginormous Walmart. I will go there again and again. I told all the college parents this is the place to stay especially for the money. Yes, the tv was the tube type but there were 3 tvs in the room! The laundary room is great and the workout room is adequate. There is even a small basketball court on site. The sofa rollout bed was better than a rollaway but I wouldn't sleep there more than 2 nites (kick someone off the bed) since those things get uncomfortable. All in all, it's beautiful and I was highly satisfied. I would have given it a 5 stars but that's reserved for Four Seasons!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask chajoy about Residence Inn Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
“Decent Hotel”
3 of 5 stars Reviewed 30 August 2011

We stayed at Residence Inn Salem for one night on our way to Washington from California. We stayed in their 2 bedroom suites, Overall our stay was pleasant. Our room had a full kitchen, two bathrooms, and two bedrooms. The living room could use more updating (the sofa was uncomfortable and the tv set was the old tube - not LCD). Parts of the furniture looked worn out (lamp shade had holes). The two 'queen beds' were not as large as other hotels - seemed more like doubles. They were not very comfortable for two people. The breakfast was pretty good. The staff were friendly. I had requested that we be given a room on the upper floors when I booked weeks ahead through Marriott. When we got there the lady told me that they had only one room left on the ground floor. I wish they would take the 'request' section on the Marriott website more seriously and try to honor request of their guests, especially considering I made it weeks ahead of our stay. They could have reserved the upper floors for us as we had specifically requested it.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AfshinM about Residence Inn Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Spoerhase, General Manager at Residence Inn Salem, responded to this review
1 September 2011
Dear valued guest,
Thank you for your feedback from your recent stay with us. We are sorry that your stay with us was less than perfeck. We will be following up on the items that you mentioned. We are delighted to have acquired our flat panel TV's this week. I am sorry that they weren't available for your stay. Should your travels ever bring you back to Salem, Oregon we would love the opportunity to serve you again.
Michael Spoerhase
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Olympia, WA
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Our Last Minute Choice Will Now Be Our First Choice Every Time.”
5 of 5 stars Reviewed 6 August 2011
1
person found this review helpful

We live 3 hours away from Salem, OR. At 6:00 PM we made a last minute decision to see if we could get a hotel on Priceline in Salem. That way, we could get there by about 9 PM. Residence Inn accepted our bid and we were off.

First of all, the hotel is gorgeous, the grounds are very well-kept and the staff was SUPER friendly, even for a late night(ish) check in. Check in only took seconds and we found our room.

The room was huge! With a kitchenette, a chaise lounge tha t folded out into a bed, and the decor was lovely. Very trendy with rich colors. Most importantly, the room was CLEAN! Our family of 5 fit comfortably with our 8 year old sleeping on the chaise cushion, in her sleeping bag on the floor.

My husband and I used the fitness room and it was clean with up to date equipment. It was small, but not stuffy.

The free continental breakast we had was delicious, rivaling most other hotels we've visted before. Scrambled eggs, ham, waffles, oatmeal fresh fruit, cereal, yogurt, pastries... And it was served in a clean and cozy setting.

Our only regret is we couldn't stay longer.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chadrach3 about Residence Inn Salem
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Michael Spoerhase, General Manager at Residence Inn Salem, responded to this review
18 August 2011
Dear Chad and family,
Thank you for your kind words regarding our hotel and staff. We appreciate your valuable feedback. Thank you for choosing to stay with us here at the Salem Residence Inn by Marriott. We look forward to serving you again should your travels bring you to Salem, Oregon in the future.
Michael Spoerhase, GM
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Additional Information about Residence Inn Salem

  • Salem Residence Inn
Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Price range (per night):* INR7,393 - 13,554

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