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Comfort Inn & Suites – reviews, photos

2.0 of 5
1775 Freeway Court NE, Salem, OR 97301
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #13 of 21 hotels in Salem
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    4
    8
    9
    2
    2
Date Rating
Lebanon, Oregon
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good? Ok? Average? Not sure what to call it...”
2 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

My husband and I had stayed at this hotel for a couple days in late January, and from the outside the hotel looks great! Other than that... nothing special!! So they say there was a remodel in 2008, I don't see it! The rooms very small, we received a room one step away from the elevator (literally!) and we are members of their program!! We were very sore from the day and just wanted to soak in the hot tub and relax for a little bit. Out of the elevator and down a very long hallway is the pool room, we opened the door and felt like we were in alaska it was soooo cold in the room, we then walked over to the hot tub and it was yellow!!!!! If you look on the edges the 3ft sign has some kind of gunk or mildew nastiness around it from the water and it never being cleaned!!!!! GROSS! After taking a swim in the pool we wanted to rinse off with the shower in the pool room and after a few minutes the water stayed like ice, it wasnt even luke warm... sad!! Not a good hotel overall, staff is somewhat sufficient but not super happy! Breakfast not the greatest but it was ok and just glad to have some food! Overall I think I'll choose a different hotel on my next trip to salem!

Room Tip: Air conditioner/ heater unit very noisy!! Not a great stay for couples who just want to relax.
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cnl_nicole about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Top Contributor
52 reviews 52 reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
“Nice & clean, but noisy.”
3 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

Rooms were nice and clean, beds were pretty comfortable, staff was welcoming, pool & hot tub a hit with us all after a long day driving. But the noise from the traffic on the I5 (even through double glazed windows and the assurance of staff that our room was quiet – even though it faced the I5) and the air conditioner meant that those of us who are light sleepers (like me) didn’t get a restful sleep. Breakfast was a pleasant, standard hotel breakfast, but for me personally, as someone who takes a while to fall asleep, the noise of trucks and traffic would keep me away from staying here again.

Room Tip: Rooms are fine if you don't mind traffic noise - if you do, consider ear plugs...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fayetteville, Arkansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Close to Willamette university”
2 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

Felt like a Super 8. Breakfast was terrible. Bed sheets were rough. Comforters looked like old army sleeping bags. Cheap tub. Even their "Cheerios" were bad. Heater was a noisy under the window unit.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MsRumphius about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Portland, OR
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good deal for the price...”
4 of 5 stars Reviewed 1 December 2011

I stayed here over Thanksgiving weekend because I was in town to be with my family. I felt like the service was excellent, they have a good complimentary breakfast, and the pool and spa was a nice addition for the price. The only down side is their late check out is only an extra half an hour, where most places will give up to two hours, but it's understandable. The room was clean and comfortable with cable T.V. and the hotel was overall pretty quiet.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lanceth about Comfort Inn & Suites
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Atlanta
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Good rate, good management, clean, close to food, malls, etc.”
4 of 5 stars Reviewed 21 November 2011

For me, this hotel was not necessarily outstanding in any way, but it was consistent in quality, service, convenience, and value. Located at I-5, there was no lack of food, shopping, and amenities in the immediate area. One of the staff was even able to point me to several good places to get a haircut. The rooms are clean, the breakfast good, the staff helpful. The only complaint I had was the internet; I had difficulty getting online. I kept getting asked for a password, even though the front desk said there was none. This happened several times. I had never seen their particular internet provider at any other Choice hotel. Other than that, it was a good stay.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask John108Atlanta about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn & Suites

  • Salem Bed Breakfast
  • Comfort Inn Salem
  • Salem Comfort Inn
Address: 1775 Freeway Court NE, Salem, OR 97301
Price range (per night):* INR5,097 - 7,113

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