I first chose the Shilo Salem back in 2006 (because it beat out their competitors in room price and the conference room) for a get together with about 30 gals. We had such a great time that weekend and were treated so well, that we have gone back every year since then.
We get together every year and we enjoy our stay better and better every year. I can understand some of the other opinions given....yes some stuff is lacking and not up to date.......but what they lack in those things, they more than make up for in customer service!!!!!!!!!!!!!!!!!!!!! AND, they allow pets!! :-)
My husband and I have also stayed at this hotel, several times, with our Australian Shepherd and it's wonderful to know that we can stay in a nice hotel and take our pet with us and enjoy a relaxing weekend...centrally located to so many stores and other things.
I just want to say that if you just ask......the staff is ready and willing to do whatever they can to make your stay more comfortable! If we have ever had a problem either in one of our rooms or the conference room.....all I had to do was call down to the front desk and it was handled efficiently!
When I arrive there each September, the conference room is set up just as I asked and they make sure that we have everything we need throughout the weekend.
We just feel 'comfortable' at this hotel....( I even took a vote one year to see if the girls would rather try another area or another hotel and they all voted NO WAY). We have come to know the staff and are happy to see them each year. They are a great bunch of people.
Someone said that they didn't feel at ease walking around the 'neighborhood' because it was sketchy, we have walked to several restaurants in the immediate area and never had a problem.
We will be coming back to Salem for a little family vacation, this summer, and we WILL be staying at the Shilo.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC