This hotel is centrally located to everything the Salem area -right off I-5. Room was clean, staff helpful and friendly. Free buffet breakfast was adequate, and well maintained. Room was quiet despite being so close to the freeway - and ours was on the freeway side.

This is a nice place to stay and adequately priced. The staff is very friendly and the rooms are comfortable. They accept late check-ins and its nice and quiet. The only issue is that next door is an adult entertainment strip club. Very seedy characters wandering all over the place late at night. We checked in after midnight and was surprised to see some strange behavior in the parking lot. It's a nice place, but ruined because of the parking lot. Lots of good restraunts nearby and easy access from the freeway. Great continental breakfast!

Booked this hotel through hotels.com and got a rate of about $150 for two nights- during a special events weekend at that!! Hotel was outstanding in the areas of cleanliness and had a very modern, fresh, feel. Rooms had EVERYTHING you needed, including bulk shampoo and body wash in the shower. The bedding and pillows were comfortable, but the beds slightly stiff. The rooms are very roomy and have a nice couch and coffee table area...perfect for laptops with wi-fi! Breakfast offered hot biscuits and gravy or waffles and fresh fruit (apples,oranges),in addition to your typical dry breakfast of bagels, cereal and pastry's. Across the parking lot is a Mc Donalds and across the street is a pizza place with indoor mini golf and next door to that is a fun arcade.Perfect for families and young people! Also across the street is a excellent home-style restaurant called Almost home. Only negative was the rooms would turn muggy and humid if you tried to turn the a/c or fan off and the windows didn't open. Will definitely book here again for our yearly visits though! GENUINE 3 star hotel.

My family and i stayed here for 2 months during the summer and were very pleased with the cleanliness of the hotel and the very attentive staff at the Phoenix Inn..We will definatly stay here every time were in salem!! LOVE THIS HOTEL!!!