We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Phoenix Inn Suites South Salem

Phoenix Inn Suites South Salem – reviews, photos

2.5 of 5
4370 Commercial St SE, Salem, OR 97302
Hotel amenities
Phoenix Inn Suites South Salem
Phoenix Inn Suites South Salem
Phoenix Inn Suites South Salem
Phoenix Inn Suites South Salem
Phoenix Inn Suites South Salem
Phoenix Inn Suites South Salem
Ranked #8 of 21 hotels in Salem
3.5 of 5 stars 44 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

44 reviews from our community

    Trip type
Traveller rating
    14
    15
    7
    4
    4
Date Rating
Oregon
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Safe Haven During Crisis”
4 of 5 stars Reviewed 7 February 2012

Just wanted everyone to know how wonderful we felt when we were able to stay warm, safe & dry here when we were evacuated from our home during recent flooding. The hotel was filled with other flood survivors from town & the surrounding area. Rather than taking advantage of us, the hotel offered special lower "flood" rates. We were so happy to be able to finally relax with our dog & get a good night's rest plus a really yummy hot breakfast included. The room was spacious, clean & had a jacuzzi, microwave & fridge.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
Was this review helpful? Yes
See 5 more reviews by MissKatieSunshine for Salem
Ask MissKatieSunshine about Phoenix Inn Suites South Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Good, Convenient, Hotel For Your Daily Needs!”
5 of 5 stars Reviewed 21 January 2012

Great place for relaxation and peace. I enjoyed swimming in the pool, and the hotel room I stayed at was very nice, warming, and had lots of mirrors! You will enjoy your stay at this hotel! Chris is a fantastic hotel attendant, warm and sweet! No negative comment(:

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ashley D about Phoenix Inn Suites South Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very nice hotel!”
4 of 5 stars Reviewed 4 January 2012

My hubby and I really enjoyed this hotel. We got a standard King room through hotwire, I was a little unsure at first because I had never heard of these hotels before. Our room was bright and spacious, the bed was super comfortable (especially the pillows!) and the room was nice and clean. The service was great and very friendly, breakfast was good enough.
The only downfall would be the bathroom. I found it to be very old and dated, bathtub could use a facelift. Great hotel for a night when passing through salem!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kim_macph about Phoenix Inn Suites South Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winton, CA
1 review
“Phoenix Inn -Nice place to stay”
5 of 5 stars Reviewed 25 December 2011

This is my place to stay when I come to Salem to visit my daughter and 7 grandkids. The staff has always honored my requests and I've never had any issues with noise, since I'm a VERY light sleeper. I've never been awakened. The beds are super comfortable, the place is clean and odor-free. I always feel safe when parking in the well-lit parking lot at night. The staff has always been cheerful and accommodating toward me. The breakfast is good and they keep is well-stocked during peak hours. The location is central to all of Salem's stores and attractions. I'm glad I found it!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Frances F about Phoenix Inn Suites South Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Satisfactory”
3 of 5 stars Reviewed 18 December 2011

The rooms are spacious and fairly well laid out. They are getting a little worn, but they are clean. The breakfast is fine, the usual hotel breakfast. The attendent during the week was very helpful. They ran out of juice one day and made no effort to get some. I was very unhappy with the customer service. We stayed for 5 nights. I had a couple of minor issues, but when I brought them up to the desk clerks, they acted like everything was my fault and made little effort to remedy matters. The pool was out of service the whole time we were there. The hotel is satisfactory, just don't expect much service.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask JoAnneV about Phoenix Inn Suites South Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Phoenix Inn Suites South Salem also viewed

BEST WESTERN PLUS Mill Creek Inn
4.5 of 5 stars 138 Reviews
Salem, OR
Show Prices ABS:HotelCheckRates-d74575?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Grand Hotel in Salem
4.5 of 5 stars 143 Reviews
Salem, OR
Show Prices ABS:HotelCheckRates-d514495?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Residence Inn Salem
4 of 5 stars 41 Reviews
Salem, OR
Show Prices ABS:HotelCheckRates-d224023?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 21 hotels in Salem, ranked by popularity »

Been to Phoenix Inn Suites South Salem? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Phoenix Inn Suites South Salem

  • Phoenix Hotel South Salem
Address: 4370 Commercial St SE, Salem, OR 97302
Price range (per night):* INR5,489 - 7,337

Owners: What's your side of the story?

If you own or manage Phoenix Inn Suites South Salem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Phoenix Inn Suites South Salem
Show the lowest price for this hotel (from our partners)
Show Prices