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Douglas Value Inn – reviews, photos

2.0 of 5
511 SE Stephens St, Roseburg, OR 97470 (Formerly Best Western)
Hotel amenities
Douglas Value Inn
Douglas Value Inn
Douglas Value Inn
Douglas Value Inn
Douglas Value Inn
Douglas Value Inn
Ranked #14 of 15 hotels in Roseburg
2.5 of 5 stars 11 Reviews
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11 reviews from our community

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Jackson
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Run, don't walk, from this dump”
1 of 5 stars Reviewed 21 September 2011
3
people found this review helpful

Oh, why didn't I check tripadvisor first? (I know better!)

We've stayed there several times (no doubt why I didn't check) and were certainly not prepared for what we encountered. This used to be a pretty nice place and a good value. That was then.

Now, if you're a chain smoker (or someone who dreams of sleeping in a well-used unemptied ashtray) this may be your place. Maybe not.

When we got there this time, the rate wasn't great but seemed ok. We asked for a N/S downstairs on the backside, away from the Hiway 99 traffic and the traintracks. Were told none downstairs (on the back). OK. So upstairs.

Turns out all the first floor rooms back there are occupied by fat slob shirtless lowlifes (monthly occupancy) sitting outside their rooms, that we had to step over or around to get to our stairway.

We got upstairs to our room, prominenently marked NON SMOKING. YUCK!!! You could not possible tell it from the worst smoking room. Grabbed the phone; called the desk; and they reassigned us.

We moved 3 doors down in a row of NON SMOKING roooms. This room was definitely less noxious. That did not make it good. (There were ashtrays on both sides of the bed!)

The bedspread particularly reeked of stench. I deliverd the bedspread (and the ashtrays) to the office.

We know better than to think that any motel will refund our money. (They already knew we were unhappy and were anything but sympathetic.) And we were too cheap to go elsewhere and pay twice for the same night. We were going to be faced with degree-of-stench in whatever "non smoking" room we were offered.

So we opened it up, and for the 14 hours we occupied the room turned on whatever fans were operative.

Even the (clean) towels reeked. How is this possible? Does the cleaning staff smoke in the laundry AND the guest rooms?

Hmmmm, what else...

The rooms (both of them) were filthy. Layers of dirt and dust everywhere. Do not THINK of opening the drawers.

And the air conditioner looked and acted like a train wreck. We couldn't find any setting that didn't quickly turn to frost and then into a solid block of ice that prevented any air flow whatsoever.

This used to be a nice clean comfortable well situated place that's become a toxic waste dump.

It was harldy surprising, as we were leaving, to see another couple cancelling their second and third nights.

Well, that's probably enought for one report. A decent place gone totally to hell. Did I mention? We won't be back. Damn shame.

Room Tip: Go somewhere (anywhere) else!!!
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jazzfan65 about Douglas Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Never again”
2 of 5 stars Reviewed 28 August 2011

This is hotel is in a good location, close to the major connecting routes. Happy with their prompt service. Wifi was not available for the entire length of our stay. Worst breakfast one can have.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask kjub about Douglas Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Dive, not the best for value”
1 of 5 stars Reviewed 13 May 2011
2
people found this review helpful

Got a none smoking room with cigarette burns on bath tub. Not taken care of room. Was a reminder of bad horror film. The night manager was reassuring my vehicle was safe and he was polite. Morning wake up call came twice once to early the second came with lots of questions from front desk but manager apologized for later. Not going to stay here again. Person above had dog barking all morning. Room was not even close to a two star place I would use a negative stars.

Room Tip: No tip just get another hotel
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  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask gunnaplayagain about Douglas Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bend
1 review
1 helpful vote 1 helpful vote
“Worst Hotel Experience Ever”
1 of 5 stars Reviewed 11 August 2010
1
person found this review helpful

This was our worst hotel stay ever! We had to eat lunch across the street so we could keep an eye on our car. Non smoking room smelled so bad that our throats hurt the next day and clothes smelled like we'd smoked all night! The people above us smoked all night on the balcony and ashed ALL OVER OUR CAR!!! Plus, the fact that music was being pumped out of several rooms until 3 AM didn't seem to bother the night manager that was actually sleeping in the back room with her boyfriend. The owner was rude and scolded my husband when we checked in because I happened to be the one to pay with our SHARED credit card. RUDE, NASTY and HORRIBLE experience.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask hdunn about Douglas Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Linn, Oregon
1 review
1 helpful vote 1 helpful vote
“Mind the loudmouthed residents”
1 of 5 stars Reviewed 3 June 2010
1
person found this review helpful

I can tolerate horiffic traffic noise like you get in these rooms at the Douglass, but why the dim witted, pleasant idiot behind the desk thought I wanted to have a room next to hyped up low life lip flapping loudmouthed long term residents I do not know. Thank god for the blower, which was loud enough to permit me to sleep, but cut out for long periods of time, during which I was treated to high volume tales of trite and trashy detail. Then there were the guests that came and went, and this is all after 11 pm and I want to sleep now. And this was noise coming from on the balcony (and a crying baby to boot), not the room. When I called down to the desk at 1:15 am, the phone rang and was never picked up. A 59.00 flop is what this place is. At least they did not have bedbugs. They had other kinds of bugs that will cause me to NEVER stay there again.

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask mwallek about Douglas Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Douglas Value Inn

  • Best Western Roseburg
  • Roseburg Best Western
Address: 511 SE Stephens St, Roseburg, OR 97470 (Formerly Best Western)
Price range (per night):* INR3,641 - 3,641

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