staff was friendly and pleasant. but, the two rooms that we had both had problems that needed attention, and apparently are being ignored. it was almost impossible to get into the rooms as the door locks required 20 to 30 passes of the key to get it open. the beds were a bit too firm for us, and the pillows were sometimes very lumpy to the point of being unusable.
one room had a defective showerhead. highway noise was a problem, and the air conditioners were quite noisy. however, overall, the value was good and the pool area was nice for our grandkids. not a terrible place, but probably would not stay there again unless we knew that all problems were fixed in the rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2011
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC