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Best Western Garden Villa Inn – reviews, photos

2.5 of 5
760 NW Garden Valley Blvd, Roseburg, OR 97470-1919
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Best Western Garden Villa Inn
Ranked #5 of 15 hotels in Roseburg
3.5 of 5 stars 53 Reviews
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53 reviews from our community

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Traveller rating
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Date Rating
Lynnwood, Washington
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Served it's purpose”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

This was my first stop on my way from Seattle to San Diego. I was looking for deals on hotel rooms and found one for this property.
It is an older motel but well maintained outside. The owners obviously care about the exterior of the hotel. The outside has not been remodeled. Do not let this be of concern to you. If you are traveling through to another destination; the hotel will serve it's purpose for a nights rest.

Check in was efficient, friendly and welcoming. The staff explained hours for breakfast and when cookies would be served in the evening.

My room was on the small side but enough space for myself and a couple of bags. The carpet was a bit worn and out of date. It appears some remodeling to the interior had been completed but the carpet was older. The bed was comfortable with plenty of pillows. Extra pillow and blanket were available in the room (which I used; the room was freezing when I arrived) . The AC/heat was an old style window unit placed in the way, at the rear end of the room next to the vanity. It took the unit a while to warm the room and I ended up taking a hot bath to ward off the chill. I read the in room information book which stated some rooms had baseboard heating. Yuck! I can not image how long that would take to warm up a room. It is rather cold In this area during winter months.
The bathroom was small but updated. Nothing special but again served it's purpose. It provided a warm bath with plenty of hot water.
Overall, I slept well. There is a bit of highway noise since the property sits just off the freeway.
I would stay here again if I needed a room for one night.

Room Tip: Ask about the AC/heating unit for your room before hand.
See more room tips
  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Solo67_4 about Best Western Garden Villa Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High River, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“We're from Canada so we know what cold is like”
1 of 5 stars Reviewed 28 January 2012

Our house heat is set at lower sixties F at night but we froze last night in this place with the little heater set at 81F! When we checked in we mentioned the room was cold. The desk clerk said it would warm up as they just turned the heat on so we went to dinner. Ate at a WONDERFUL Mexican restaurant that we walked to. Came back it was a bit warmer. Keep in mind we were outside walking for the last hour. Heater seemed to be putting out heat as it cycled off and on and off and on. There seemed to be warm air coming out. By 11pm we decided it was either tough it out or get dressed and move. We're from Canada eh!. So we got the extra blanket out and we stayed. Well between that and the beds that are about the same age as me...getting up there...it wasn't pleasant. Now my husband is thinking of taking a shower and the water is only lukewarm and dribbleing out the shower head! Clean but so old they should start over! Take a bottle of ibuprofen and an electric blanket if you plan to stay here. On the positive the breakfast sounds great....

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Janice D about Best Western Garden Villa Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Gresham, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Over all stay”
5 of 5 stars Reviewed 8 December 2011

Very clean and comfortable, the people are very nice and helpful.

The breakfast in the morning is better than anything you can buy. The waffles are excellent !!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask timsbogey about Best Western Garden Villa Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, IN
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“We Enjoyed our Visit”
4 of 5 stars Reviewed 1 December 2011

Be sure to visit Wildlife Safari in Winston, just South.

Good, clean rooms; good breakfast; and don't miss the fresh cookies 8 - 9 pm.
Pay attention leaving if turning left - have to go passed gas station to traffic light.
Pool wasn't open, but looked very inviting.
Good eating close by.

Visit Cape Arago State Park on the coast; Seals, Lions and Bald Eagles. Made our 2,600 mile trip.

Room Tip: People walking up the steps are a little noisy.
See more room tips
  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by hoosierben for Roseburg
Ask hoosierben about Best Western Garden Villa Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, OR
Senior Contributor
40 reviews 40 reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Old. And nothing ever covers up that "used-to-be-a-smoking-room" smell”
3 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

The bed was comfy. The room was clean. But the room just felt old, despite newer furniture. The bathroom area was original, and the room just smelled like an old hotel. Despite the "no smoking" rule, the room smells like a place that used to be a smoking room. Maybe not for years, but still I hate that smell.

The staff was great and very helpful. Breakfast was great.

  • Stayed October 2011, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask markandjill7 about Best Western Garden Villa Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harj Singh, Manager at Best Western Garden Villa Inn, responded to this review
3 December 2011
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

Because we value your business, we would like to provide you with a 25% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation.

Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 541-672-1601.


Sincerely,

Harj V. Singh
General Manager
BEST WESTERN Garden Villa Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Best Western Garden Villa Inn

  • Best Western Roseburg
  • Roseburg Best Western
  • Best Western Garden Hotel
Address: 760 NW Garden Valley Blvd, Roseburg, OR 97470-1919
Price range (per night):* INR5,489 - 6,889

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