Pleasant hotel of its kind. Rooms were more spacious and better decorated than we expected, and the bed and bed linens and bathroom were equivalent to hotels a notch or two above this. Full breakfast was self-serve and institutional, but generous and mostly fine - biscuits and gravy were awful. Hallways leading from reception to stairways and rooms give the place an unfortunate locker room feel. Staff were cordial. Rate was extremely good. Located near many restauarants and stores and near main highway. I would recommend.

Remodeled, modern, nice rooms, clean, friendly staff, nice breakfast room. An enjoyable stay. Yes, I would stay here again when next in Redmond.

We had ridden several hours on motorcycles for a bike rally in Prineville. When we walked in to register we must have looked a bit windswept because the lady at the front desk took 2 steps back like we frightened her, she quickly gave us our room key and never mentioned they served breakfast each morning. The breakfast has muffins, fruit, cereal, eggs and bisquits w/gravy. There was no bacon, sausage available. We found out about breakfast when we went downstairs later and we asked the gentleman behind the desk for the evening shift about it. The man who works the desk on the evening shift wasn't properly dressed all 3 days we were there, wore the same shirt and it was not ironed, very wrinkled so I'm surprised he wasn't sent home and asked to change into proper attire. As the evening progressed I came downstairs several times to find him smoking cigarettes out in the front of the hotel, not real professional for a Best Western in my opinion. We stayed for 3 nights, hotel was full but very quiet. The room is a bit dated, decor doesn't match well but is comfortable. Another thing that stood out regarding this hotel not being up to BW standards is the front of the hotel hasn't been maintained well. There are 2 bowed benches in front for customers to sit on and they are about to fall apart, the trash can wasn't emptied the whole time we stayed there and it was filled to the top, garbage overflowing and was attracting bees and flies. The hotel keeps the front door wide open and I noticed a bee flying around the lobby. There were some flowers in several pots but they hadn't been manicured or watered for a very long time, the dirt was cracked it was so dry. When we returned to the hotel each day I noticed the bath tub had not been washed out nor had an empty bottle of shampoo been removed from the tub caddy. We also found a empty tampon wrapper in the bathroom trash can on the day we checked in. I think they can do much better than this, we stay at BW a lot and this one is below standard.

We chose this hotel for the pool and because it had a good rating on Tripadvisor. The pool was fantastic for my 7 year old granddaughter. The beds were wonderful. As good as the Hilton or Marriott and the breakfast was great. Biscuits, sausage gravy, scrambled eggs, waffles, muffins, bagels, fresh fruit, etc. I usually stay in a higher end place and was quite pleased with this stay. Staff was very pleasant and the room comfortable and quiet. Good sleep at a good price. This hotel should be #1 on Tripadvisor for Redmond, as I can't imagine a better place for the money.