We stayed two nights at the Lodge this past weekend. The room was clean and newly renovated. It was nice enough, but looks as if not much thought was given to the decor. More like putting together pieces and furnishings that were found as a great deal instead of thought given to design.
There was also signage in the hallway directing guests to the fitness room which we later found was not there. It was planned, but didn't happen, however signs were never removed... disappointing.
Breakfast in Aerie Cafe was good, though they seem like they are still getting used to timing. My meal and my husband's meals were brought out at different times.
The Resort recently went through some branding changes and they may still be getting comfortable with the changes. Hopefully it won't take them long to get it together. This has the potential to be a really nice destination.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Thank you for the review of your recent visit to The Lodge at Eagle Crest a Holiday Inn Resort. We were pleased to learn that you found our guestrooms to be clean and noticed our recent renovation. We are continuing to make décor modifications in an effort to create a warm and comfortable atmosphere in all of our guestrooms and suites. Also, we appreciate your feedback regarding your breakfast dining experience in Aerie Café and were gratified to know that you found the food quality to be good. We are striving to modify our sequence of service in an effort to insure an outstanding dining experience. We hope that you will return in the near future and allow us the opportunity to be of service to you once again.
Sincerely,
Geoff Roemelt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
