We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Sheraton Portland Airport Hotel

Sheraton Portland Airport Hotel – reviews, photos

3.5 of 5
8235 NE Airport Way, Portland, OR 97220
Hotel amenities
Sheraton Portland Airport Hotel
Sheraton Portland Airport Hotel
Sheraton Portland Airport Hotel
Sheraton Portland Airport Hotel
Sheraton Portland Airport Hotel
Sheraton Portland Airport Hotel
Ranked #39 of 126 hotels in Portland
4.0 of 5 stars 265 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

265 reviews from our community

What travellers say about this hotel
  • Very clean(12)
  • Room service(12)
  • Club lounge(8)
  • Hot tub(8)
  • Shuttle drivers(7)
  • Friendly and helpful(6)
  • Fitness center(6)
  • Front desk staff(5)
  • Next morning(3)
  • Parking lot(3)
Traveller rating
    116
    83
    33
    20
    13
Only show reviews for Family (53) | Couples (57) | Business (100)
Date Rating
Redmond, Oregon
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
“Skip the restaurant”
4 of 5 stars Reviewed 10 February 2012 via mobile

I reviewed this hotel a year ago and gave it high marks. Last stay was in the south tower. This year we were placed in the north. This room was not near as nice or as quiet. Ask for south tower. This year we ate at the hotel's restaurant, the Columbia Grill. Big mistake. Both of our dinners were terrible. My wife had a house specialty and even that was bad. Service was average at best. I would recommend taking shuttle back to terminal and eating at Stanford's. Or take Max train downtown.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by sage102 for Portland
Ask sage102 about Sheraton Portland Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glen Lewis, General Manager at Sheraton Portland Airport Hotel, responded to this review
19 February 2012
Dear Sage102,

Thank you for sharing your concerns publicly regarding your recent visit to our property. I take these comments very seriously and appreciate your candor. To update you, we are reworking a lot in the restaurant at the moment. In the next couple of weeks we will be launching new menus in all areas, making some changes to our bar and addressing staffing levels to ensure quality service. Over the years, we have continued to be a leader in the Sheraton Brand for Food and Beverage operations. We continue to do so. I am truly sorry your experience with us did not match the reputation we have, and continue to enjoy, year after year. Regardless, I want to make sure we get it right for your next visit. Please contact me directly so we may speak in more detail and make sure you experience our property differently next time.

Warm regards,

Glen Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Best of Everything”
5 of 5 stars Reviewed 8 February 2012

We stayed at the Sheraton Portland Airport as part of a weekend long trip to Portland for our granddaughters first birthday. The shuttle drivers, the front desk staff and the bar staff were all friendly and outgoing in their service. The rooms are all redone and up to anyones standards. If you need a hotel close to the airport or even downtown Portland, you can't beat it. With Max (the light rail system) running to and from the airport, it makes downtown a 30 minute ride away with no need for a car.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask riddellfamily about Sheraton Portland Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
“Bank of the West managers meeting”
4 of 5 stars Reviewed 2 February 2012

The Service is impecable at the Sheraton every year of our business events. This hotel knows how to deleiver the best ever day. Unfortunatly that is rare. It is usually the first event is great and the rest to follow fail - but not at the Sheraton. They raise the bar with each passing year.

For example Antonio made me special food on the spot because he saw that most of the food being served I could not eat. Attention to detail - you can't beat that ever! Thank you Antonio, you made my night!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Rebekah C about Sheraton Portland Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Awful, nightmare experience”
1 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Awful experience with bath tub issue...stuff backing up into bath on 3rd floor!!! 2 nights in a row, couldn't even shower for 2 days. Unacceptable. Especially on 3rd floor. Never ever staying here.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Homeisbest2012 for Portland
Ask Homeisbest2012 about Sheraton Portland Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Pretty good for an Airport Hotel”
4 of 5 stars Reviewed 27 January 2012

Love this ole' standbye. Always stay here when in Portland. Reliable service, cleanliness and the location is actually quite good. LOVE THE FREE PARKING!

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Colleend55 about Sheraton Portland Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sheraton Portland Airport Hotel also viewed

aloft Portland Airport at Cascade Station
Show Prices ABS:HotelCheckRates-d1147630?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Candlewood Suites - Portland Airport
4.5 of 5 stars 63 Reviews
Portland, OR
Show Prices ABS:HotelCheckRates-d1421298?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn Portland Airport
4.5 of 5 stars 117 Reviews
Portland, OR
Show Prices ABS:HotelCheckRates-d102022?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 126 hotels in Portland, ranked by popularity »

Been to Sheraton Portland Airport Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Portland Airport Hotel

  • Sheraton Portland
  • Portland Sheraton
Address: 8235 NE Airport Way, Portland, OR 97220
Price range (per night):* INR7,337 - 13,050

Owners: What's your side of the story?

If you own or manage Sheraton Portland Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Portland Airport Hotel
Show the lowest price for this hotel (from our partners)
Show Prices