We (with our dog Heidi) stayed at the hotel Jan. 8, 9, and 10. The staff were friendly and helpful but not annoying...when we were trying to decide what to bring to the room, the valet staff left us while we sorted out our belongings. We were so grateful when the front desk staff said that if we did not want to leave Heidi in the room, they would be happy to look after her at the front desk. We spent the whole day shopping and I understand Heidi followed Erin around while she looked after other hotel guests. There was another dog "Happy" who also seemed to be very comfortable with all the attention. The hotel was comfortable, relaxed, quiet, clean and the food much better than we expected. We can't say enough good things about our stay..we only wish that Portland was closer to Victoria...it is a long 6 hour drive.
Thanks everyone at the hotel...you made our get away very special.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC