At the last minute we decided to use up some hotel points for an airport overnight rest on our way home. When I checked in as a Gold Member I received the good old Gold treatment, $6 restaurant credit (perfect for that glass of red I'd been looking forward to), access to the lounge for light refreshments 24/7 - juice, tea/coffee, bottled water & light snacks/fruit - and an upgraded top floor room with my king bed selection.

Room very comfortable, pleasantly styled, good size and well accommodated with the usual basic over night amenities.

SIDE NOTE : *Although, something Holiday Inn always fails on through out the USA; despite offering a soft or firm pillow option, the pillows are ALWAYS too thick (synthetic fiber fill) I can never get a good nights rest and wake up with a sore neck, every time if I don't sleep with a folded towel under my neck instead of using their pillows.

Rooms very clean.

Great (friendly, helpful) customer service with a smile - front office & shuttle drivers.

Shuttle runs every 20 mins to airport. Airport about 10+ mins drive.

Restaurant on site & indoor pool - didn't visit.

Overall ambience and hotel condition pretty good.

Business center = two computers with printers in lobby.

Aside from pillows, only negative worth a mention was traffic noise (and one late night freight train?). If we'd kept the heater/AC/fan running all night we wouldn't have heard it. Ask if there are quieter rooms on the other side of building.

Despite this, I probably WOULD stay here again.

My previous review of this hotel following a stay during the remodeling phase last summer was pretty negative. The drills and beeping backup signals began promptly at 7 a.m., with no prior notice and little sensitivity to the needs of guests (e.g. trying to sleep in a hotel). I think many of us have experienced remodeling in our own homes and are not completely unaware of the upset, etc. It just seemed like no sensitivity was shown to guests.

After the dust has settled the results are excellent. My room on an upper floor was updated, welcoming, comfortable, appealing ... all of the stuff I think the planners were trying to achieve. It was also possible to sleep in past 7 a.m.

I experienced a wonderful stay and nice updated accommodations while staying at the Holiday Inn at the Portland Airport PDX. Room feels brand new and is updated and bed was also very comfortable. Staff certainly made me feel welcome and were very accommodating and I would recommend visiting this hotel when you are in the Portland area.

I had some good and some bad experiences during my 11 night stay at this hotel. The best things about this hotel were the excellent service, the delicious scones that they serve every morning in the lobby, and the $6 daily voucher that they give Priority Club members to use in the restaurant or lounge. When we checked in, we got a standard room that was truly a sub-standard size. It felt more like a jail cell than a hotel room. Especially the bathroom. I have rarely stayed in a hotel with such a small bathroom. While in that room, we had plumbing problems almost daily. Finally, they offered to move us to a different room, which happened to be a suite. This made the rest of our stay far better. The suite was actually 2 adjoining hotel rooms. One room had a bed and the other had a sofa. The 2 bathrooms were definitely a plus for us! In addition, both of these rooms were the size that most standard rooms are at most average hotels. So not only did we get 2 bathrooms, but they were the nice big bathrooms that one would expect in an average standard room. The rooms themselves were an average standard size as well, so we no longer felt as though we were in a jail cell. In addition, the suites offer more television channels. We didn't even have local tv stations in the standard room.